Is Kelly a good company to work for?

Kelly has an overall rating of 3.6 out of 5, based on over 9,300 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 70% of employees would recommend working at Kelly to a friend and 60% have a positive outlook for the business. The best reviews about Kelly have been left by employees working as Data Entry , Consultant and Data Entry Clerk .

Does Kelly pay their employees well?

According to anonymously submitted Glassdoor reviews, Kelly employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Kelly. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Kelly?

70% of Kelly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kelly 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Kelly?

Substitute Teacher (531) , Recruiter (271) , Customer Service Representative (213) , Administrative Assistant (108) , Interpreter (102) , Technical Support (83) , Technical Support Representative (73) , Consultant (63) , Lab Technician (61) , Account Executive (51) , Senior Recruiter (46) , Contractor (44) , Tech Support (42) , Technical Support Advisor (41) , Staffing Supervisor (40)

What are the pros of working at Kelly according to real employee reviews?

"Pay was good for me at the time of 15.00 and then 15.50 when I moved over to Mac support" ((in 589 reviews)); "Work from home advantage is good" ((in 471 reviews)); "I like the flexability of working from home when sick and the people I work with are great" ((in 230 reviews)); "The training was great and the pay was ok considering it is a temp agency." ((in 165 reviews)); "Paid weekly and flexible hours" ((in 129 reviews))

What are the cons of working at Kelly according to real employee reviews?

"No benefits for the first year so pregnant women only get 2 weeks off after having a baby." ((in 460 reviews)); "Poor management and zero knowledge of managerial responsibility" ((in 257 reviews)); "The salary is low and at the time recruiters used to work from 9 am to 8 pm without overtime pay." ((in 117 reviews)); "Poor communication: Town Halls where leadership talks at us and reads from prepared statements." ((in 88 reviews)); "Manager no raise rude extra" ((in 74 reviews))

What are employees saying about Kelly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kelly layoffs and their outlook for job security at Kelly in 2026.

What Kelly locations have received the highest employee ratings?

Longmont , Plaquemine , Clearwater , Fargo , Albuquerque , Gaithersburg , Schaumburg , Gulfport , Salt Lake City , Newport News

Kelly reviews

3.6

70% would recommend to a friend

(6,841 total reviews)

Chris Layden

80% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.3

Senior management

3.3

Career opportunities

3.2

Compensation and benefits

Kelly has an employee rating of 3.6 out of 5 stars, based on 6,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Feb 10, 2010

Claims Processor

Claims processor

Recommend

CEO approval

Business Outlook

Pros

The pros are limited for this company. They paid me for my services. Working for this company makes you feel like a slave.

Cons

This company is not very reasonable or supportive. Plus no raises were ever given. Everyone should be treated with respect.

3.0

Jan 27, 2010

Staffing Supervisor at Kelly Services

Staffing supervisor

Recommend

CEO approval

Business Outlook

Pros

Kelly is a great place to get your foot in the door (entry-level) of the staffing world. They are a well respected staffing company, and probably the best staffing company that I have seen. Provide great customer service. Consistently score great in regards with temp employee satisfaction.

Cons

Slow to change, conservative business philosophy. Not a lot of career advancement opportunties or opportunity to grow outside of said job description. Out-dated views on the way work can be performed- not a lot of opportunity to telecommute, flex schedules, etc. Very rigid.

4.0

Nov 11, 2009

Working for Kelly in Dow

Lab technician

Recommend

CEO approval

Business Outlook

Pros

If you are in the scientific field they give you a good opportunity to get into positions to learn skills and meet contacts. The starting pay was good when I began compared to other opportunities. Although a 4% raise isn't the best, with good annual reviews it's been steady and adds up over time. Good attitude towards keeping safety a priority. The Dow on site management I have been put under has been excellent.

Cons

Maybe because I am kinda by myself in my location as a Kelly employee, but I don't have much contact with my Kelly Rep. Basically each year at review time I meet with them and an email here or there for informative purposes. Benefits is the major drawback. Once again maybe just my positon, but there is no aid whatsoever for medical type benefits. Just somewhat pricey options offered if you want to buy them. 401k benefit and such is also not provided. Neither are bonuses. Paid vacation is a little off the mark and I would like it to be a little more. A couple more paid holidays to match Dow holidays that I have to be off would be better as well.

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