4.0
Jul 21, 2013
Apple Connect Program
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Good hours, great coworkers and team leads, plenty of opportunity to advance, and mistakes are counted as a learning experience. If you want to make a lot of friends in various places around the country and hone your tech support/customer service skills this job might be for you.
Cons
Even with the raise we just got, I feel a bit underpaid. ($10/hr for Tier I, $11/hr for Tier II) Also, way too much emphasis is placed on customer satisfaction surveys for Tier I's.