Keypath Education reviews

3.0

48% would recommend to a friend

(18 total reviews)
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Steve Fireng

73% approve of CEO

48% positive business outlook

Reviews by job title

18 reviews

Reviews about "Diversity & Inclusion"

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5.0
Mar 19, 2023

Amazing workplace

Recommend
CEO approval
Business Outlook

Pros

The work culture and people are the best. You can work independently without anyone micromanaging your tasks. There is great diversity and inclusion practice. Everyone is treated equally and appreciated for every job done well. Can work from anywhere, no forcing to come to office. It's totally optional.

Cons

Nothing, I love everything here.

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Keypath Education Response
3y
Thanks so much for the great feedback. Our Malaysian business is growing so well - and it'a direct reflection of the wonderful people and culture we have there. Keep it up! Ryan.
1.0
Sep 1, 2022
Recommend
CEO approval
Business Outlook

Pros

— Work from home — Competitive wage — Daily flexibility on your schedule

Cons

— Leadership — It’s white-washed and filled with “yes people” promoted more for optics and convenience rather than actual managerial and leadership talent and ability. — Job duties — This a call center position dressed up and fed to you as much more than it is. Very boring, unfulfilling and soul sucking work just to pad the pockets of Keypath and their partner schools. Don’t expect problems to be solved through team work and collaboration. It’s survival mode, just putting out fires to not burn down the entire department and moving to the next with no real plan. Innovation comes here to die. — Culture — They scream diverse & inclusive practices so loudly. That should have been the first red flag, as companies don’t have to talk about it if they are about it. They just do it. No real training for leaders surrounding these topics, so you are left with inept managers and AD’s who are racist, sexist and homophobic.

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Keypath Education Response
3y
Thank you for feedback and very sorry your experience has not been positive at Keypath. Not going to debate your comments as your feelings and experiences are yours. This is obviously not the experience from many (if not most) employees at here, but very sorry it was for you. You do make several comments that I find concerning, and would like to speak directly if possible. I disagree with your comments on retaliation and I am open to all feedback, even if not great to hear. My email is steve.fireng@keypathedu.com. Again very sorry about your experience and hope to speak soon steve
3.0
May 3, 2022

Ehhh, it's okay

Recommend
CEO approval
Business Outlook

Pros

Schedule Flexibility, Comradery with peers, Certain programs are manageable, -Permanent remote option

Cons

Favoritism, Lack of adequate training, Lack of adequate resources, Supervisors (Manager's and ADs) rely heavily on Specialists knowing what to do without they themselves knowing what's going on Management software is antiquated and not user efficient, Unstructured, unwritten, or unclear policies that change every week and/or not accessible to reference for the future, Lack of diversity representation in leadership positions past the Senior entry-level positions, Partners (internal and external) have unrealistic expectations

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Keypath Education Response
4y
Thank you for taking the time to comment. As part of our Placement function you are part of our fastest growing department. This department didn’t exist three years ago and now has more than 80 employees globally. In addition, most universities are requesting this service. While not an excuse, building something from ground is complex and will take time. I am sure you have witnessed many positive changes in the past 6 months and we are continually making investments in technology, data, reporting, and training. Please continue to speak to your manager on ideas to improve. We want to hear Steve
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