Does Keystone Human Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Keystone Human Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Keystone Human Services. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Keystone Human Services?

57% of Keystone Human Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Keystone Human Services 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Keystone Human Services?

Direct Support Professional (DSP) (27) , Program Supervisor (9) , Program Director (7) , Community Support Professional (6) , Community Support Specialist (5) , Teacher (5) , DSP (4) , Rehabilitation Specialist (4) , Area Supervisor (3) , CSP (3) , Clinical Specialist (3) , Director (3) , Human Resources (3) , Service Director (3) , Analyst (2)

What are the pros of working at Keystone Human Services according to real employee reviews?

"Great people and mission vision" ((in 15 reviews)); "Good benefits and the joy of working with handicapped individuals ." ((in 12 reviews)); "Very generous PTO and flexibility with working from home or flexing hours." ((in 7 reviews)); "Great supervisor" ((in 6 reviews)); "Time off for Holidays" ((in 5 reviews))

What are the cons of working at Keystone Human Services according to real employee reviews?

"Poor management and an overall poor environment." ((in 29 reviews)); "Low pay and a lot of driving" ((in 27 reviews)); "Upper management is disorganized and constantly seems like they're trying to implement new ideas and plans that simply are a waste of time or resource." ((in 11 reviews)); "Work can be stressful, training is abysmal and does not prepare you for the job at hand." ((in 9 reviews)); "Poor communication and organization." ((in 7 reviews))

What are the top reviewed Keystone Human Services locations?

Harrisburg , Lancaster , Wilkes-Barre , Chambersburg , Sunbury , Wethersfield , Pittsburgh , Newark , Allentown , Lehigh Valley , Exton , Hebron , Chester , Philadelphia , Hazleton , Wilmington , Virginia Beach , New York , Phoenix , Centreville , Charlotte , Houston , Toledo , Lancaster , Bridgeport , Oxford , Waterbury , Waterford , Bethlehem , Whitehall

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Keystone Human Services

Keystone Human Services reviews

3.1

57% would recommend to a friend

(257 total reviews)

Charles J. Hooker, III

80% approve of CEO

45% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.7

Senior management

Keystone Human Services has an employee rating of 3.1 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Keystone Human Services employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

257 reviews

4.0

Mar 19, 2026

Good Entry Level Place to Work

Direct support professional (dsp)

Recommend

CEO approval

Business Outlook

Pros

Hours are consistent Many activities for clients in program *Yearly Bonuses

Cons

Management can be disorganized Coworkers not always fulfilling job duties

4.0

Jan 22, 2026

Overall solid company

Supervision

Recommend

CEO approval

Business Outlook

Pros

Generous PTO, room to grow and advance , good electronic systems to keep information for the individuals. Great company if you do what you’re supposed to do.

Cons

Does not give yearly raises.

1.0

Jan 19, 2026

meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It’s a consistent job, after a while you know what to expect.

Cons

Everything else about working here is uncomfortable. Management is retaliatory, and takes any critique personally. Clients that you basically babysit are normally aggressive, and management doesn’t want you to ever respond to it, even if their clients threaten to stab you. Constant pest issues with bedbugs and cockroaches that you risk taking home to your own family. No benefits, they refuse to pay you for overtime(illegally) and there’s always so much drama. No matter how bad your life gets you can never call in sick either, but management sure can!

Viewing 4 - 6 of 257 Reviews

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Jobs at Keystone Human Services

Intellectual Disability - Direct Support Professional

Intellectual Disability - Direct Support Professional

Intellectual Disability - Direct Support Professional

Intellectual Disability - Direct Support Professional

Intellectual Disability- Program Coordinator - Second Shift

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Keystone Human Services

Keystone Human Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Entry Level Place to Work

Overall solid company

meh

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