employer cover photo
employer logo
employer logo

Kimpton Hotels & Restaurants

Engaged Employer

Kimpton Hotels & Restaurants reviews

3.7

62% would recommend to a friend

(1,299 total reviews)

Leanne Harwood

75% approve of CEO

60% positive business outlook

Kimpton Hotels & Restaurants has an employee rating of 3.7 out of 5 stars, based on 1,299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kimpton Hotels & Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Dec 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Kimpton is an amazing company to work for. The management knows what they're looking for in new hires and that helps to create a team that is strong, supportive, and driven to be the best. They prefer to promote from within and management is very helpful in assisting with training and promotions. Aside from the company benefits, there are rewards for daily accomplishments that create a drive to do your best.

Cons

Could be difficult coming from other hospitality industries. Kimpton management is adamant about giving the power to each and every individual. They are there for support but prefer that every department have the ability to handle situations for themselves. The team is personality-driven which is very different from other more scripted hotels.

2.0
Apr 8, 2015

Receptionist

Recommend
CEO approval
Business Outlook

Pros

Very nice facilities and location, they really keep the property up to date

Cons

No parking, bad management, horrible uniforms.

2.0
Dec 16, 2014

Kimpton is no longer a great place to work...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The culture is fun and unique -The monthly luncheon with the GM -The health insurance is a nice package -Regardless of your title, you can make your own call when there is a guest complain, whether giving them free room or free breakfast.

Cons

-Managers are constantly taking the credit for the work of their employees. -Managers can't take constructive criticism, they will retaliate if you try. -This particular property pride itself on rewarding upper management than font line employees. -Managers never really follow employee handbook. -Human resource will not protect you, they are hired to protect the employer

Viewing 16 - 18 of 1,299 Reviews

Glassdoor has 1,373 Kimpton Hotels & Restaurants reviews submitted anonymously by Kimpton Hotels & Restaurants employees. Read employee reviews and ratings on Glassdoor to decide if Kimpton Hotels & Restaurants is right for you.