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Kin Insurance

Engaged Employer

Kin Insurance Customer Service Consultant reviews

1.4

100% would recommend to a friend

(2 total reviews)
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Sean Harper

100% approve of CEO

22% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Work/Life balance

3.4

Diversity & inclusion

3.4

Compensation and benefits

2.4

Career opportunities

1.9

Senior management

Ratings by demographic groups

Reviews by job title

2 reviews
1.0
Feb 18, 2022

They try very hard to be good and could achieve it if they do some reflecting.

Customer service consultant
Recommend
CEO approval
Business Outlook

Pros

Work from home. Depending on the state, you are being licensed for, it may be easier than other kinds of licenses. they downplay this part and say that everything will be fine but they are not on top of it and their contractors are unreliable to help communicate. On my last day there they left the door open in case I wanted to apply in the future which is a positive.

Cons

You got the impression that people are required to be nice to you and they track your every move and interaction on software so it feels like big brother is always watching. As an example they will abruptly make a meeting with you based on what they have seen you complete throughout the day but they have forgotten to have genuine conversations. At the same time it’s like being remote has taken away the quality of relationships but they try very hard to not have that happen but it still happens.

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Kin Insurance Response
4y
Thank you for submitting, we take feedback very seriously and appreciate you sharing your prospective. We are continuously working to strengthen our Diversity, Equity and Inclusion, and providing a safe and equitable workplace for all.
3.0
Jun 24, 2021

Good company but unfair in the hiring process

Customer service consultant
Recommend
CEO approval
Business Outlook

Pros

They pay for you to get your P&C license but if you don’t pass they just fire you. The team it’s very nice and supportive, it’s a very collaborative environment, the pay it’s fair but they should be honest during the recruiting process: if you don’t pass the exam, they will fire you! If I knew that I wouldn’t quit my job to be with Kin.

Cons

Nothing really. Make sure to study for the P&C license and pass, otherwise they will kick you out without any remorse!!

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Kin Insurance Response
4y
Thank you for taking the time to share your feedback with us! Being in a highly regulated industry, we legally require our employees that manage our insured’s policies to be licensed. We value your feedback - we’re always looking for ways to improve our candidate experience.
Related searches: Kin Insurance Customer Service Consultant jobs | Kin Insurance Customer Service Consultant salaries | Kin Insurance benefits | Kin Insurance interviews
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Glassdoor has 237 Kin Insurance reviews submitted anonymously by Kin Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Kin Insurance is right for you.