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Kin Insurance

Engaged Employer

Kin Insurance Licensed Customer Service Representative reviews

1.9

Be the first to recommend this company

(3 total reviews)
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Sean Harper

84% approve of CEO

84% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Senior management

3.0

Compensation and benefits

2.8

Work/Life balance

2.7

Career opportunities

2.0

Culture & values

Ratings by demographic groups

Reviews by job title

3 reviews
2.0
Apr 11, 2026

Training was great, but management is not!

Licensed customer service representative
Recommend
CEO approval
Business Outlook

Pros

- Comprehensive training (self-paced and classroom) - Pay/benefits were slightly above average - Amazing knowledge base/resource center

Cons

- Toxic management, especially evident during “CERT” (or ramp up), who takes care of themselves while dismissing concerns - Gaslighting and redirecting of complaints about treatment of fellow training members - On the surface, very tech-forward and “accepting” but ultimately fast-paced and unforgiving (i.e. attendance/points policy)

1.0
Dec 6, 2024

Trap

Licensed customer service representative
Recommend
CEO approval
Business Outlook

Pros

Remote Consistent pay Benefits That’s all.

Cons

- Controlled by incompetent management - Management is always changing due to layoffs - The company is bate & switch essentially - Contradicting metrics that change on a regular basis; no consistency.

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Kin Insurance Response
1y
We're glad to hear that you're enjoying the remote work environment, compensation, and benefits. We take your concerns about management seriously and would like to better understand them. Please consider sharing more details through Allvoices, our anonymous feedback platform, which you can access via the Kin wiki.
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Glassdoor has 237 Kin Insurance reviews submitted anonymously by Kin Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Kin Insurance is right for you.