Kiva reviews

4.2

95% would recommend to a friend

(110 total reviews)
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Vishal Ghotge

100% approve of CEO

60% positive business outlook

Kiva has an employee rating of 4.2 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kiva employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

110 reviews
5.0
Feb 22, 2020
Recommend
CEO approval
Business Outlook

Pros

A committed team, an ambitious mission, and lots of fun problems to solve. But the best part is that when we're successful, it means more people have an opportunity to improve their lives. And that's unique in Silicon Valley, or anywhere else.

Cons

Kiva is a combination of multiple organizations with very different skillsets and that are rarely seen under the same roof. Specifically, a tech organization, a financial/risk one, and a business development one. While in many ways it makes Kiva special, it also creates tension since those organizations speak different languages.

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Kiva Response
5y
Thank you for your candor in your feedback. We appreciate you feedback immensely and I will be sure to share this with senior leadership.
5.0
Feb 22, 2020

I like Kiva

Recommend
CEO approval
Business Outlook

Pros

I really enjoy working at Kiva for 3 main reasons: the mission, my co-workers and the challenge of the work. There aren’t many organizations that provide the opportunity to have such a direct positive impact on peoples lives around the word as Kiva (through our mission). The kind of people that Kiva tends to attract are good hearted, smart and passionate about what they do. These are people who are really good to be around on a daily basis both because they are nice folks but also because they are sharp and you can learn a lot from them. Finally, the work itself is interesting because there are difficult problems to solve in order to have the greatest impact we can in the world. I think this is the case across departments in Kiva. Much of Kiva’s work leverages technology to do what we do, so as an engineer, the work I do ties in directly to the impact we have in the world, which is quite satisfying. It is worth noting that there have been some major transition underway in Kiva. One involves broadening our mission from a narrower peer to peer lending focus to a broader focus on expanding financial inclusion. There have been many heartfelt discussions within Kiva about the how people feel about this change. Personally, I’m happy that Kiva has broadened the mission because I feel it will allow us to have a positive impact on more people. Peer to peer lending is still our primary focus, but with the new mission we’re now able to experiment with things like building national identity and credit bureau systems that over time can help bring more capital into developing nations and help people move up the financial ladder from micro-finance by increasing access to bank accounts. Another part of the transition over the past couple of years has been one of executive leadership. This has also been a challenge for the organization to move away from being led by one of the original founders. Initially when the new leadership came in there were issues with lack of communication from them out to the rest of the org that led to bad feelings and discontent. I give the executive team credit for acknowledging the issue and addressing it head on. The level of transparency we have now with the executive team is more than I have seen in any previous company. I feel it is an exciting time to be at Kiva because there is a willingness to try new things and move in new directions in order to help more people.

Cons

Working for a nonprofit like Kiva means not earning as much as you could in a corporate setting.

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Kiva Response
5y
Thank you for your feedback! You are so right. Moving from for profit to non-profit can be a big shift, including your pay, but know that Kiva is doing their best to work toward creating a better overall compensation structure.
5.0
Feb 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Kiva is a truly mission-driven organization trying to address challenges people face across the globe. As a software engineer, there is interesting, challenging, and satisfying technical work to be done to serve the mission. There are real problems to solve, some of them benefit from technology (but not all!), and every day I get to work with a great team while never losing sight of the people we aim to serve.

Cons

As a non-profit, Kiva is resource-constrained and things can feel a little stretched thin at times. Culturally Kiva encourages a sustainable pace, but with so much to do that all feels important and worthwhile, it's easy to overextend yourself.

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Kiva Response
5y
Thanks so much for your feedback. I couldn't agree more with your statement. We all feel stretched at times, but learning to slow down and breathe and say, "I would love to help you, but I am at capacity at the moment" is definitely okay to say too. please note, I share your sentiment and can sympathize.
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