Klaviyo reviews

3.5

57% would recommend to a friend

(763 total reviews)
avatar

Andrew Bialecki

64% approve of CEO

59% positive business outlook

Klaviyo has an employee rating of 3.5 out of 5 stars, based on 763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Klaviyo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

763 reviews
5.0
Apr 24, 2018
Recommend
CEO approval
Business Outlook

Pros

I left Klaviyo because of another opportunity that I couldn't refuse working in a vertical that I'm more passionate about. But I can't emphasize it enough — when it comes to the company, the people, the mission, the strategy, Klaviyo has it all. They genuinely care about their employees, they have good benefits, they pay well, and they are really transparent with their employees. I was most impressed by the CEO, Andrew, who takes the time to get to know everyone and is genuinely appreciative of what everyone does. Klaviyo took care of me, which is why I'm writing this review. It's a great company to work and they hire the best of the best. If you want to solve hard problems, go to Klaviyo.

Cons

- You need to really like ecommerce. If you don't, it's tough to get behind the mission.

5.0
Feb 6, 2018

Rare Opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The company is growing crazy fast and doing it in a sustainable way, with extremely ambitious goals. -Working with incredibly intelligent, genuinely kind and collaborative people. -Level up your skill set. Expectations of Klaviyos are high; you will be pushed out of your comfort zone. You will work hard. You will be expected to own your work and you will feel amazing when you realize you are capable of much, much more than you thought. -Expand your skill set. With fast, lean growth, there is inherent opportunity to do things you wouldn't have the chance to do at a vast majority of companies. -Klaviyo is fast becoming known for the incredibly talented people who work here. Working at Klaviyo will open many doors for you well into the future.

Cons

With the blistering pace of growth, there will be some growing pains - that comes with the territory. There are a lot of areas Klavyo is still figuring out what works and what doesn't, more or less on the fly. This can lead to quick pivots based on new information which can cause frustrations. Again, it comes with the territory of a company this size growing this rapidly; it's important to understand that before coming in.

3.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

As an Engineer, there were plenty of opportunities for boundless experimentation at Klaviyo providing career growth and product contribution. Everyone has freedom to spin up servers they need and spend time researching and learning new technologies. The product team was excellent to work with as an Engineer, and they allowed Engineering to have a lot of input into the roadmap. Come here to learn a lot about distributed systems, all Amazon web services, and the email sending pipeline integrating into ecommerce. You will learn a great, helpful amount to enable you for your next role.

Cons

There needs to be prioritization into the following R&D principles to make the team world class: * Aligned dev environments: right now there are 5 different independently designed systems and bug recreation & new local feature implementation is challenging * Product team leaders need more experience: more experienced leaders could help design better UIs and hold more rigid stances on goals & roadmaps * Chocked-full of 1st-time startup employees: this is dangerous because without careful attention burnout can be produced & inefficient systems of operation * Not an attractive start-up for financial gains: stock prices were always expensive and the plethora of shares handed out to Engs mostly cannot be afforded by them, and hopefully AMT will not bite them later (many of them do not understand AMT so this is scary) * You'll have to work days, sometimes late at nights, and be on call. It's very difficult for the company to understand work-life balance, and that's clear when you hear about the CEO even working during his wedding.

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Glassdoor has 808 Klaviyo reviews submitted anonymously by Klaviyo employees. Read employee reviews and ratings on Glassdoor to decide if Klaviyo is right for you.