Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 187 reviews)); "The people are great and are willing to help out other team members when needed." ((in 97 reviews)); "Fun and great company culture" ((in 94 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 84 reviews)); "Unlimited PTO (with a few restrictions)" ((in 63 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 40 reviews)); "During the daily meeting, the CEO continued to deny that layoffs were occurring and instead kept referring to the layoffs as "restructuring."" ((in 11 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Ratings by demographic groups

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KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Apr 8, 2021

Great Company

Vice president of pmo

Recommend

CEO approval

Business Outlook

Pros

I joined KnowBe4 in January of this year and am VERY glad I joined. KnowBe4 has established and reinforces strong values, is a high performance environment, and is unique in that there are regular, clear communications from the CEO and executive team. Most importantly, we're making a measurable difference for companies and individuals in the ongoing cybersecurity war. If you want to work at a place where you work on a great team, your skills will be used to their fullest, you grow, and you see the tangible, measurable difference you're making in the world, apply to work at KnowBe4 (even if you're not currently looking). Stu is a phenomenal CEO who has worked hard to build a company that does the right things, gets things done fast, and is fun.

Cons

I haven't see any cons so far.

5.0

Apr 2, 2021

Better than the best company I could have imagined!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There's so much I could say, but KnowBe4 is better than the best company I could have dreamt of. If you asked me to sit down and build my dream company, KnowBe4 would blow it out of the water. There's a reason we are highly awarded for our company culture. Not only do we have a casual dress code (most day I wear sweatpants or jeans and so does my manager lol), monthly bonuses, competitive compensation, radical transparency, constant communication from teammates and leadership, and a hardworking team that knows how to have fun! Our CEO Stu really values that constant open communication, and even encourages us to learn something new 5 hours a week. He ROCKS!

Cons

I can't wait for the pandemic to be over so I can be in the office with all my fellow Knowsters!

1.0

Mar 5, 2021

No options

Account success manager

Recommend

CEO approval

Business Outlook

Pros

Benefits culture and that’s it

Cons

The terrible trainers, I had COVID and I told them. They fired me because they said I couldn’t catch on. I had Covid and I told them that. I been in this industry fir over 10 years so I can obviously catch on. The trainers were trash! They told me I was doing good, and had me blind sided that I was not doing good!

KnowBe4 Response

5y

Thank you for your review. We value your feedback and your perspective. COVID has been a challenge that we address with the safety of our employees as our primary focus. We have offered support for all our employees and their families that were impacted by the pandemic. Our trainers have a thorough understanding of our industry and our company’s processes. They have a high level of competency in identifying those employees who would be successful upon completion of our training program. There are occasions in which we identify that an employee’s skills demonstrated in training do not align with our company’s sales philosophy. We believe that placing an employee is a situation where they may not be successful is counter to our company culture and the happiness of the employee. While we will not discuss specific employees and their situations in a public forum, we stand behind our decision and actions as they are driven by a concern for the wellbeing of our employees and the ongoing success of our company.

Viewing 397 - 399 of 1,485 Reviews

Jobs at KnowBe4

Solution Architect (Remote)

Channel Marketing Manager (Remote)

Technical Solution Architect - Business Applications (Remote)

Revenue Systems and Analytics Analyst (Hybrid)

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