Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 189 reviews)); "The people are great and are willing to help out other team members when needed." ((in 98 reviews)); "Fun and great company culture" ((in 94 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 85 reviews)); "Great team and atmosphere." ((in 65 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 39 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 11 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews)); "no time off holidays" ((in 5 reviews)); "Favoritism and nepotism" ((in 3 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,485 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Apr 19, 2023

Low pay, bad management

Sales

Recommend

CEO approval

Business Outlook

Pros

the training program was good, good product

Cons

You are given strict almost unachievable kpis. Inexperienced and unprofessional managers that will berate you. Low pay. Many people I was in training with got out before they even started...Very cliquish - if you don't fit in, you will be out. Lots of pressure to fit in. It's strange.

KnowBe4 Response

3y

Thank you for providing feedback on your time with us. The environment you describe is certainly not the environment that we want to create at KnowBe4, nor the typical environment that most employees experience. Our local HR team would sincerely appreciate it if you could email us to provide more in-depth feedback on the experiences you described, so we can further investigate your situation. We know how critical management is to creating a positive company culture, so we aim only to hire and promote the most capable managers, and we focus on training these managers thoroughly through our internal programs. We are always looking to improve this training and provide our managers with the best resources possible. Your feedback will help us do just that. We wish you the best of luck in the future.

2.0

Apr 18, 2023

Good place for non IT background professionals

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Good product and can learn a lot from the coaches, trainers and colleagues

Cons

No Job stability and management expect more without providing any solutions. Low base pay if compared to other tech companies

KnowBe4 Response

3y

Thank you for your feedback on your time working with us. Security awareness training is a relatively new industry in APAC, and we are actively working to spread awareness of the need for our products. We are growing rapidly in the region and, in many ways, still have the feeling of a high-paced start-up organization, despite being a multinational company. As demand for our products grows, the job of regional account managers in Singapore will undoubtedly become easier. We want all our sales professionals to have goals that are realistically attainable while still allowing our team members to push the boundaries. To that extent, we will use your feedback to continue optimizing our policies and goals in Singapore. We appreciate your contributions to KnowBe4 and our growth in APAC, and we wish you all the best in your future endeavors.

4.0

Apr 18, 2023

Good company

It support technician i

Recommend

CEO approval

Business Outlook

Pros

Company was very efficient. Leadership was strong.

Cons

Training was very thorough, but I felt lost once I was on the job.

Viewing 541 - 543 of 1,485 Reviews

Jobs at KnowBe4

VP Talent Management (Remote)

Snr. Employee Relations Partner (Remote)

Manager, Enterprise Customer Success

Snr. Communications Manager (Remote)

Partner Success Manager (MSP Per Client) (Spanish Speaking) (Remote)

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