KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)
avatar

Bryan Palma

55% approve of CEO

56% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 6, 2023

Layoffs and Grim Outlook

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, hybrid and remote work

Cons

KnowBe4 has been laying off several employees while giving bonuses to upper management. The company has not been transparent about the layoffs, refusing to acknowledge them publicly. This lack of transparency and disregard for their employees is concerning. During the daily meeting, the CEO continued to deny that layoffs were occurring and instead kept referring to the layoffs as "restructuring." This goes against the company's radical transparency philosophy that is preached daily. Upper management should be more open and fair in their treatment of the workforce. While I recognize the company is doing this in preparation for the upcoming recession, they have not handled it in a matter consistent with their philosophy. Additionally, accountability is something that is very much lacking throughout the company. Management is quick to give someone a warning if they make a minor mistake without coaching them on how to fix the problem first. This mentality creates a stressful work environment and instills fear among employees. The motto used by the CEO, "Do it right the first time. Do it fast. And have fun while you do it," has created a hostile work environment. While I see how this was originally not the intent, KnowBe4's upper management needs to look at how these words matter and change the mantra to create a more positive work environment for their employees. It is unfortunate to see the direction the company is heading when it has had such a positive past. I hope upper management recognizes these concerns and implements positive change to ensure employee satisfaction.

avatar
KnowBe4 Response
3y
Stu here! Thanks for providing us with your feedback. The executive leaders and I remain dedicated to our core principles of radical transparency and extreme ownership, so let me simply explain the changes happening around KnowBe4 to you and any other reader on Glassdoor. KnowBe4 is optimizing for the current effects of the economic cycle, and as part of that we are no longer offering the KnowBe4 Compliance Manager product. In our 12 years as a company we have seen massive headcount growth, but eventually every organization that lasts long enough is bound to have some restructuring. The looming recession has impacted our business strategy and workforce much less than many of the major tech companies that have had to lay off thousands of employees; however, we have not been unaffected. As CEO, I have made some hard decisions to optimize KnowBe4, so we not only withstand a global recession but continue to grow through it. The majority of the changes and reorganization did not impact employment. The few changes that did impact employment were isolated events, and the executive leaders of those teams have been directly communicating to the members of the affected teams. As always, my first priority has been to care for the people affected by the changes. We first looked at reallocating team members to other open positions within KnowBe4. For the few who could not or did not want to change roles, we provided an ample severance package. Above all, I wanted to ensure these team members were cared for as they transitioned away from KnowBe4 to find other opportunities. I am determined to keep KnowBe4 a highly efficient, sane, fast, and fun workplace - with the positive and supportive culture that our Knowsters love. I hope this explanation gives you the clarity you are looking for. I appreciate the work you have done for KnowBe4, and wish you the best of luck in your future endeavors. - Sincerely, Stu Sjouwerman
5.0
Feb 1, 2023

Great place to work.

Recommend
CEO approval
Business Outlook

Pros

Open PTO, structured support, friendly work place

Cons

Can be a bit stressful with cold calling at times, but totally worth it when you have killer months

4.0
Jan 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay for the job

Cons

Burnt out quick, lack of job enrichment

Viewing 595 - 597 of 1,485 Reviews

Glassdoor has 1,574 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.