Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,576 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 187 reviews)); "Fun and great company culture" ((in 90 reviews)); "Fun. Great people." ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "I was hired days later and started with a great team." ((in 65 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Low pay and an increasing amount of work" ((in 41 reviews)); "Base salary is low." ((in 24 reviews)); "During the daily meeting, the CEO continued to deny that layoffs were occurring and instead kept referring to the layoffs as "restructuring."" ((in 9 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews)); "Favoritism and nepotism" ((in 3 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,487 total reviews)

Bryan Palma

55% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,487 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

2.0

May 30, 2022

Ok job, lots of restricting policies

Account manager smb

Recommend

CEO approval

Business Outlook

Pros

- Great Company Culture - Sales Coaches availables - Really great management in terms of human skills - Nice commision scheme - Positive working environment

Cons

- No pension - No possibility to work outside the country at all, not convenient for expats - No health care plan - Remote office location - Promoting a 5 h per week study time which does not match the kpis on activities.

KnowBe4 Response

4y

Hey Knowster! We are happy to hear there are many things you love about KnowBe4, such as the commission structure, work environment, and company culture! We do offer some opportunities to work from other countries; however, because of local regulations and laws, certain circumstances don’t allow employees to work from every country in the world. I encourage you to submit a ticket to People Ops with your request to work abroad, and they can evaluate it to see if we are able to accommodate your request! We are also always looking for suggestions and ways to expand our benefits further to fit our Knowsters needs. We encourage you to reach out to KnowBeWan or use the virtual suggestion box to share your suggestions with us so we can continue to keep employees like you happy and motivated :-)

5.0

May 25, 2022

Loving KnowBe4’s culture and hypergrowth rocket ride!

Administrative growth director

Recommend

CEO approval

Business Outlook

Pros

The culture is the absolute best. Not only the benefits package and perks but the actually way that the company feels as you’re interacting with employees and leaders. The leadership doesn’t do things halfway so there are actually appropriate resources dedicated to keeping the organization healthy and growing with minimal breakage and confusion/frustration/pain points.

Cons

It’s very fast-paced and there is a lot of work to do always! I don’t personally see this as a con but can see that it wouldn’t be a fit for everyone.

5.0

May 25, 2022

Great company with an amazing culture!

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

The work culture is fantastic. Everyone is passionate about their job, and very nice and eager to help. The company is also very transparent with employees which adds a layer of trust and makes you feel much more valued.

Cons

None that I can think of.

Viewing 727 - 729 of 1,487 Reviews

Jobs at KnowBe4

VP of Training and Revenue Enablement (Hybrid)

Renewal Specialist (SMB) (Hybrid)

Customer Success Director (Enterprise)

Revenue Operations Analyst, GTM & Central Planning (Remote)

KnowBe4

KnowBe4 reviews

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Ok job, lots of restricting policies

Loving KnowBe4’s culture and hypergrowth rocket ride!

Great company with an amazing culture!

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