Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,575 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 181 reviews)); "Fun. Great People." ((in 95 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 84 reviews)); "Unlimited PTO (with a few restrictions)" ((in 62 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 39 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews)); "Marketing will write to this review and will try to say otherwise, but sales reps have gone to leadership that proves favoritism to reps who are Scientologists." ((in 4 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,486 total reviews)

Bryan Palma

55% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,486 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Apr 8, 2020

The Best company EVER

Tech support

Recommend

CEO approval

Business Outlook

Pros

Treat you well. Lots of positive reinforcement. They care about your health and well being as well as that of your family.

Cons

Really, can't think of any

KnowBe4 Response

6y

We always want to make sure that you AND your family are well taken care of. #Knowsters4Life

5.0

Apr 8, 2020

Best Place to Work!

Demand generation manager

Recommend

CEO approval

Business Outlook

Pros

In this "new normal" work environment, KnowBe4 stood up our work from home resources in record time, they keep us engaged and focused while having a great time making great things happen. I love it here and highly recommend the company.

Cons

There is No Con to working at KnowBe4, not even one!

KnowBe4 Response

6y

We are VERY glad to hear that you are still happy working at KnowBe4 while the world continues to struggle with the COVID-19 pandemic. We want to ensure all our Knowsters are happy, healthy, and engaged while working from home. Hopefully this “new normal” won’t last for long and we can see you in the office again soon!

5.0

Apr 8, 2020

10/10 Would Review Again

Administrative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great management, great coworkers, great times at a great organization!

Cons

This is a company in hypergrowth. If you're not willing to put the pedal to the metal, you shouldn't be here!

KnowBe4 Response

6y

SUGGESTED REPLY Great! We are glad to hear you love working at KnowBe4! Hypergrowth can be a challenge, but it’s the most fun challenge to have.

Viewing 1015 - 1017 of 1,486 Reviews

Jobs at KnowBe4

VP Talent Management (Remote)

Snr. Employee Relations Partner (Remote)

Revenue Operations Analyst, GTM & Central Planning (Remote)

Partner Success Manager (MSP Per Client) (Spanish Speaking) (Remote)

Manager, Enterprise Customer Success

KnowBe4

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