KnowBe4 reviews

3.5

60% would recommend to a friend

(1,479 total reviews)
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Bryan Palma

55% approve of CEO

57% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jan 3, 2019
Recommend
CEO approval
Business Outlook

Pros

- Inspections are done for areas and people both doing well and doing poorly. This is in order to help continue to improve the ones doing well, and to help improve the areas or people doing poorly but want to succeed - Continuous updates in general by the CEO and other C-Level executives - Validation among employees by both general and managers or above - People have positions within the company specifically to help other employees function better and grow - Policy and procedure are updated if there is sufficient evidence and understanding that show such are outdated, but never as preferential or discriminatory, and all staff are kept informed

Cons

- None regarding the company itself

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KnowBe4 Response
7y
Thanks for the feedback. We will keep you up to date with our daily company wide meetings. Career advancement is one of the biggest things we want our employees to experience with us. With 147 internal promotions in 2018, I think we did well that in area.
1.0
Dec 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Only if you enjoy working for persons who misrepresent themselves.

Cons

Senior management has no control over their employees or their interactions with customers.

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KnowBe4 Response
7y
Wow! This is a serious accusation. I would love to know who you are speaking of specifically. If you give a name I will review right away hr@knowbe4.com. Our background checks are done annually for all employees and we are very stringent in what we review and consider as an issue (our BK check policy is like 15 pages long for the exact details as you know :) ). If this is based on previous employment I would again need to know the specifics of what was misrepresented. As far as senior management and its review of interactions with specific customers: First: We trust our employees!!!! We are not going to have a manager breathing down your neck, micro-managing all you do. That is not our style and we consider that all of us Knowsters should be on the same page and the reason an employee is hired is because they are a great cultural fit. Second: Stu has a very open communication with Customers. He even checks when each person is onboarded that they are satisfied with the KB4 service, product and employee that they interacted with. Third: The managers, directors, VP's, SVP's, Growth team and coaches do have their finger on the pulse of what is happening with our customers. Our goal, one of the most important ones we have, is the success of our customers with our product. This leads me to ask you again to send me the information so I can look into and fix any situation so that we can keep this amazing rocket-ride going!! Deal?
5.0
Dec 14, 2018

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Encouraged to be Who you are Extensive Training into the Product and Services offered Really welcoming onboard process Transparent and open communication with EVERYONE in the company No Micromanagement

Cons

Training can cause Anxiety for those not use to a High Expectation environment and culture. I want to be very clear that you HAVE to put the work in. If you can't be willing to dedicate your time in the first week to learning the companies products and procedures, than this may not be the place for you.

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KnowBe4 Response
7y
Thanks for the review! I hope we don't actually cause Anxiety with training. However, we do hire what we consider the top 1% and know how awesome you will be as an employee. Our training is designed to make sure we are all 100% on the same page and speaking the same language. So it can be a little intense, but our training team is here to help you succeed!
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Glassdoor has 1,568 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.