Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,568 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 182 reviews)); "The people are great and are willing to help out other team members when needed." ((in 94 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 91 reviews)); "Fun and great company culture" ((in 88 reviews)); "Unlimited PTO (with a few restrictions)" ((in 61 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 39 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 9 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,479 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

May 20, 2018

Great place to work with lots of activity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Clear direction, fun co-workers, lots of things to do in an fast moving environment.

Cons

The vacation policy is too open so it gets abused by some

KnowBe4 Response

7y

Glad you like it! We have open PTO for our employees to ensure that they work hard and play hard!

5.0

Apr 12, 2018

Best Company I've Worked For In My Career!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get treated equally. The company culture is amazing! I've never seen anything like it. All employees - including the managers and executives (even Stu) - get the same monthly cash bonuses if the entire company reaches the sales quota. This makes everyone work together like a real team! There are morning meetings everyday at 9 AM and Stu keeps everyone updated - how awesome is that?! Every employee knows exactly what is expected of them. Every employee knows that this is a workplace so you've gotta do work but it is a lot of fun! There are free snacks. Bean bags to take short naps on after lunch (make sure to tell your manager though so that they know where to find you...lol). Overall, KnowBe4 is growing super fast!

Cons

I don't know of any at this time.

KnowBe4 Response

7y

We practice radical transparency, when you are in hyper-growth everyone really needs to be on the same page, you cannot treat anyone like mushrooms! :-))) Warm regards, Stu

5.0

Apr 10, 2018

I love this company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

So many Pros, the company culture is huge here. The CEO really cares about the employees and takes care of us. I honestly love my job and coming to work every day! I never thought I'd say that.

Cons

The bathrooms could be cleaner.

KnowBe4 Response

7y

Cleaner bathroom? We are on it! :) Glad to hear you love it here. Of course we have suggestion boxes so if you feel there is anything else we can improve, let us know. Your opinions help us keep this one of the best places to come to work.

Viewing 1318 - 1320 of 1,479 Reviews

Jobs at KnowBe4

Sales Development Representative (Hybrid)

Washington, DC

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Entry Level Sales Representative (Hybrid)

Clearwater, FL

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Sales Development Representative (Hybrid)

Clearwater, FL

View job

Manager, US Facilities

Sales Development Representative (Hybrid)

Arlington, VA

View job

KnowBe4

KnowBe4 reviews

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Great place to work with lots of activity

Best Company I've Worked For In My Career!

I love this company!

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