Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,568 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 176 reviews)); "Fun. Great People." ((in 97 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Hands down KnowBe4 has the best employee onboarding and training structure that I have ever experienced." ((in 62 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 38 reviews)); "When was originally hired I was told that the average salary was low and that the bonus system made up for that." ((in 21 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,479 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 8, 2017

Work Hard, Play Hard

Demand generation manager

Recommend

CEO approval

Business Outlook

Pros

KnowBe4 is an energized, friendly, and transparent workspace. Do you want to work somewhere where every day feels like an adventure? Like your job is to protect people? KnowBe4 is an amazing company with a goal: Protect people online, and make money and have fun doing it. You will find a community of people who will work had and have fun together throughout the day. Of all the places I have worked, the office environment is hands-down the best I've ever been in.

Cons

Be ready to work your tail off. KnowBe4 is moving at hyperspeed. If you do not get with the fast-paced program, you will be left behind. That is why they only take quality applicants and will put you through the paces. On top of this, the work hours are non-negotiable. Expect to be here 9-6 every day. Fortunately, the company give you up o an hour for lunch and takes care of the employees at the end of the month for lunch, to keep everyone motivated on reaching the best outcome. You have an open vacation policy - I don't know how much you'll use it.

KnowBe4 Response

7y

Work hours are negotiable with Flex Time! This is a change in 2018. In hiring we look for that top 1% of employees who are ready to work hard, work fast and have a great time while doing it. We are super glad you are here!!!!

5.0

May 22, 2017

Interview Process

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Extremely friendly, upbeat and informative during the entire process from my first phone call to receiving my Offer Letter.

Cons

None that I can think of

KnowBe4 Response

6y

Thank you! We are very happy with are interview process. Every now and then in hyper growth we can hit a bump, but we are always trying to make it a better experience.

5.0

May 19, 2017

This is my dream job! I come to work excited and ready to produce!

Internal tech support

Recommend

CEO approval

Business Outlook

Pros

Free snacks, coffee and tea, Bean bag chairs for the daily morning meetings, AMAZING view of the water from the top floors, Everyone is friendly and respectful, Unlimited PTO, (just don't go crazy) Company-wide bonuses, Fun activities and rewards, Right - Fast - Fun is the motto, Stu is an amazing CEO!

Cons

No company mascot. No matching 401k. In-building parking is limited, you may need to walk a couple of blocks to get to the building.

KnowBe4 Response

7y

Stu is amazing... We all think so as well! :) We do match the 401K now: 3% in 2018 and 3.5% in 2019. Parking has expanded. We do our best to make it good for all and have BIG plans in 2019 for more parking expansion.

Viewing 1369 - 1371 of 1,479 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Snr. Communications Manager (Remote)

QA Engineer (MIS) (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

KnowBe4

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Work Hard, Play Hard

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This is my dream job! I come to work excited and ready to produce!

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