Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 179 reviews)); "The people are great and are willing to help out other team members when needed." ((in 96 reviews)); "Fun and great company culture" ((in 89 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 83 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Base salary is low." ((in 23 reviews)); "Being bought out affected layoffs and many people were let go." ((in 15 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 26, 2016

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a team spirit and a working together easily that I have not seen before in previous companies I've worked in. From the CEO down to the entry level postings - it's all one group and I like that. You get to be responsible for your area and are always acknowledged for work well done. Each day has something new and the company is constantly growing.

Cons

The ONLY thing that i would like to change is to not have to be leaving at 6pm, but I have done it for the last year now so can make it work.

KnowBe4 Response

6y

Well the flex scheduling that is in place should make it much easier on your schedule!!!

5.0

Aug 26, 2016

Fast moving, fun environment with incredible transparency and growth potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The corporate philosophy is well summed up by the 3 golden rules; do it fast, do it right the first time, have fun while you do it. This creed is visible throughout the company, people are bustling around and the environment has noticeable hum of activity. It's one of those places where you like to come in and see everyone and get your work done. Free snacks, flexible vacation, team activities, and reliable company bonuses certainly assist in keeping spirits up. Internally there are opportunities for expansion between roles, people move around as the company grows.

Cons

The free snacks are a bit on the healthy side, if you're more likely to identify as a squirrel you'll be fine. If you've got a sweet tooth you have to make friends with the right people to get the good stuff. Seriously, there isn't much worth complaining about. Benefits are good but not great, they're up for review.

KnowBe4 Response

6y

Well, we have changed up the snacks a ton! We have also added a vending machine with all the goodies a sugar hound could love. :) Also we listen to our employees and have constantly improved our benefits package for all employees.

5.0

Aug 25, 2016

Love this place!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Casual fun environment, fast paced and great communication from the top down. Friendly.

Cons

specific hours of operations 9-6

KnowBe4 Response

7y

Flex-time is available.... :) We are glad you love it here!!!

Viewing 1408 - 1410 of 1,478 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

Snr. Communications Manager (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

Organic Search Manager (Remote)

KnowBe4

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Great place to work!

Fast moving, fun environment with incredible transparency and growth potential

Love this place!

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