Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 178 reviews)); "The people are great and are willing to help out other team members when needed." ((in 93 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 36 reviews)); "Base salary is low." ((in 19 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "no time off holidays" ((in 5 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 17, 2023

poor compensation system, don't care about employees

Operations

Recommend

CEO approval

Business Outlook

Pros

free snacks in the office

Cons

as I heard more and more colleagues are planning to leave and actively seeking for other opportunities. I think I have to let the public know what employees think about KnowBe4.the pay for employees is way below industry average considering how much profit they make, with inflation rate is so high nowadays and increasing living expenses, you will see all the executives drive x-million luxury cars and park them in the parking lot like a car show while most of their employees struggling with paying their bills because the company cut all the bonuses and don't give people fair yearly pay raise, it makes you feel like you are the dog eating some scraps from a rich and stingy man's table. it is horrible that the profit only goes to very few and top people and they don't care about their employees, what they do is absolutely disgusting and no integrity. as a public company ,how they treat their employees is a shame! DON'T WORK FOR KNOWBE4.

1.0

Nov 22, 2017

KnowBe4 Security Awareness - Worst Job I Ever Had In IT Security Industry

Sales

Recommend

CEO approval

Business Outlook

Pros

I have nothing positive to say about this company. Maybe the benefit of having discounts at the local Scientology Run Business's that about it.

Cons

Terrible Hours 9AM to 6PM , Very Poor Culture, Underpaid, No Stock Options

KnowBe4 Response

8y

Hi, this is Stu, I'm KnowBe4's CEO. Sorry to see you had a bad experience! We are really interested in having all employees being happy campers. Let me address a few points: First, we are not aware of any discounts being offered to local business because you are a KnowBe4 employee. Second, the business hours for sales are 9-6 with an hour lunch for obvious reasons: your prospects need to be able to reach you. We have been voted Best Place To Work twice in the Tampa Bay area, so that addresses the culture. It would surprise you that the average employee here makes way more than normal per year, so that addresses the "underpaid" part, and regarding the stock options, that is simply incorrect. We have tons of people getting options and more are granted every year. Warm regards, Stu

1.0

Feb 16, 2024

Abundance of Gaslighting

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Decent paid time off and benefits

Cons

This company’s image of a great place to work is completely fake. They have all their new employees add a review to Glassdoor in their first week. While I worked there, I experienced some devastating health issues and was treated poorly because of the time I had to take off even though I provided documentation from my doctor. I received this treatment after years of working 60 hour weeks as an exempt employee (no overtime). The engineering team I was on was so dysfunctional. Team members were rude, disrespectful and sometimes yelled at one another. It was an extremely stressful work environment.

KnowBe4 Response

2y

We're concerned to hear about your experience and take your feedback seriously. Please be assured that KnowBe4 is committed to creating a stress-free and supportive work environment, and our HR team is always here to address issues confidentially, ensuring compliance with FMLA and other regulations. New employees are asked to review their “interview experience” while it is fresh in their minds, not a full company review. At KnowBe4, we uphold a no politics and no religion zone in our workplace, ensuring that our environment is inclusive and focused on our shared mission without any bias or preference given to policy or religion. Should you have outstanding concerns, we urge you to contact HR so we can address them promptly.

Viewing 19 - 21 of 1,478 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

Snr. Communications Manager (Remote)

QA Engineer (MIS) (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

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poor compensation system, don't care about employees

KnowBe4 Security Awareness - Worst Job I Ever Had In IT Security Industry

Abundance of Gaslighting

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