Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,572 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 185 reviews)); "Fun and great company culture" ((in 95 reviews)); "Fun. Great People." ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Unlimited PTO (with a few restrictions)" ((in 65 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 40 reviews)); "Base salary is low." ((in 21 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,483 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Oct 31, 2024

Down the Tubes!

Human resources

Recommend

CEO approval

Business Outlook

Pros

I think they still give away snacks?

Cons

The CEO appears to have some kind of dementia as he frequently repeats himself on the morning meetings forgetting what he had told the entire staff previously. The salaries have been changed and it is very easy for the higher ups to "reorganize" so you are no longer needed regardless of tenure. This is basically a disguised lay-off. It seem that VISTA has no idea who actually built this company.

KnowBe4 Response

1y

Since we are still growing, a lot of items are repeated during Daily Briefings so new Knowsters are kept in the loop. Compensation plans have changed, and we are working on updating them based on employee feedback for 2025. Wishing you all the best in your future endeavors.

3.0

Oct 31, 2024

Game Developer

Game developer

Recommend

CEO approval

Business Outlook

Pros

Good workflow and good communication.

Cons

Lack of feeling as a team member.

2.0

Oct 28, 2024

Not great

Sales

Recommend

CEO approval

Business Outlook

Pros

Great entry into tech Hires great talent Coffee is good It's a job

Cons

Low salaries and low bonus opportunity Limited promotion to leadership- most were hired externally (don't believe the Glassdoor responses that they promote from within- not the case) Daily briefing - out of touch comments from C-suite. Cyber trucks, mansions and personal jets...

KnowBe4 Response

1y

Hello. This year, we have promoted 173 Knowsters from within. Training and promoting internal employees has always been a primary focus for us. Our C-Suite only references their personal life during the Daily Briefing when promoted during Ask Me Anything sessions. This is part of our core value of radical transparency, so they will answer every question they are asked live. For example, in the briefing after the hurricane someone asked “Stu could you power part of your house with the Cybertruck?” So he answered it.

Viewing 241 - 243 of 1,483 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

KnowBe4

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Down the Tubes!

Game Developer

Not great

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