Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 178 reviews)); "The people are great and are willing to help out other team members when needed." ((in 93 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 36 reviews)); "Base salary is low." ((in 19 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "no time off holidays" ((in 5 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 25, 2026

New Comp Plan / Pay

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO Coworkers are nice

Cons

It’s frustrating when at RKO, the annual revenue kickoff KnowBe4 provides for the sales team, we’re all being told that the new comp plan is “the best comp plan they’ve ever seen.” When it’s finally rolled out, it’s laughable that that was even said. This is the first real month of it being live and I didn’t lose a single account. 100% logo retention. But, since one of the companies that renewed sold off 2/3 of their business, I got hit with uncontrollable churn with the reduction in their license count. The result is a literal $0 payout for having every single account renew. When it comes to our pay, they don’t announce the monthly bonus game metrics, which is going away by the way, until 1 week before the end of the month. We’re hitting all time highs in revenue at times and the bonus they give their employees is lucky yo be $400. We used to get $2000 a month consistently from this.

KnowBe4 Response

2mo

We know that compensation and benefits are essential to our Knowster's satisfaction. We continually evaluate them and welcome your feedback to help us improve even further.

2.0

Feb 24, 2026

The division is apparent

Team member

Recommend

CEO approval

Business Outlook

Pros

Still have open PTO, for now. Ability to have remote or hybrid options, for now.

Cons

The company is shifting to a global focus and leaving many of our Clearwater based employees behind. The focus in the US is shifting to Arlington and NYC whose employee count is very low. Millions of dollars is being spent on the offices because that is where the CEO wants to be. The rest of the offices are given crumbs. It’s gross how much butt kissing is done to these employees who are rude and demanding. We had an amazing culture that is being rewritten and removed. KB4 is a shell of what it used to be. These changes are all being done so the company can be sold again and a few select people make money. Screw everyone else that has put blood sweat and tears into making something great. KB4 sold out for a VC company and a CEO who literally doesn’t care.

KnowBe4 Response

2mo

No canned AI responses here! We’re always working to strengthen our culture and create a more positive experience. We take feedback seriously and would love to chat with you about any ideas you have. Feel free to reach out to us at peopleops@knowbe4.com. Thank you!

2.0

Feb 20, 2026

Was Better Before, Incredibly Downhill Last 2 Years

Full stack developer

Recommend

CEO approval

Business Outlook

Pros

* Bonus structure still exists * Unlimited PTO * Awesome people * Genuinely really fun times in office with said awesome people

Cons

* Constant looming doom from the VC buyout * Many benefits and perks were removed over the years, and monthly bonus was severely reduced * Some people in management are... incorrectly employed * Cult-like vibes

KnowBe4 Response

2mo

We agree our team is awesome 🥳 - thank you for being part of it!

Viewing 25 - 27 of 1,478 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

Snr. Communications Manager (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

QA Engineer (MIS) (Remote)

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

New Comp Plan / Pay

The division is apparent

Was Better Before, Incredibly Downhill Last 2 Years

Jobs at KnowBe4

KnowBe4 reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

KnowBe4 reviews FAQs

Jobs at KnowBe4