Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 180 reviews)); "Fun and great company culture" ((in 91 reviews)); "The people are great and are willing to help out other team members when needed." ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 89 reviews)); "I was hired days later and started with a great team." ((in 65 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 37 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 10 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 17, 2017

Great Work Environment/ Awesome Team

Staff expansion assistant

Recommend

CEO approval

Business Outlook

Pros

I have worked here since September 2017. I had a very good friend of mine start here a while back and she raved all the time how much she loved her job ( I thought nothing of it at the time) and was happy for her. Another one of my friends got a job here and suddenly couldn't stop talking about how much she loved it here. I then was interested in being part of a culture that you rarely ever get to be a part of. - Everyone here is so welcoming and friendly - No weekends/ major holidays are spent at work - Laid back dress code ( literally don't wear a suit ) you can FINALLY be comfy at work - Promotion from within is huge here ( so never stress about not growing with a company you love ) - Awesome monthly bonuses that make you realize this company appreciates you for you ( no matter what position or department you are in) - No door policy ( honestly though when have you ever seen this) ? When I give tours of the building you get to walk right past the CEO's desk. He is such a down to earth guy and loves every single employee here - Growth is huge and ongoing! They are growing so fast and we are a part of something very very big here Im honored to be a part of the HR team here at KnowBe4, I wouldn't want to be anywhere else!

Cons

honestly don't have anything negative to say here

KnowBe4 Response

7y

Wonderful to hear you love it here. So do I !! :-))) Warm regards,S tu

5.0

Jul 10, 2017

Great company to work for

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The company is growing at a rate of 300%, and they are rated #1 for best places to work in the Tampa Bay Area. Believe it, it is true. There is no company out there better than this. Management is awesome, employees are awesome when you are new they welcome you, bonuses and not small money, BIG money in CASH!!! Great pay, free gourmet coffee and tea, free healthy snacks, the ice machine is ice chips, filtered water, great atmosphere, Wednesday mornings they come around with the burrito cart $5 in cash, unlimited PTO, yes UNLIMITED, but don't go crazy or take advantage, CEO is awesome he is approachable and so cool, everyone is wont to earth, no one is breathing down your back, you work and get the job done, I have a bright career her, I hit the job lotto!

Cons

The parking lot is 2 blocks away and I didn't get an orange pen, I really want an orange KnowBe4 pen. Hey these are not that bad but i'm phishing for a reason to type something in here, get it....phishing bwahahahaha

KnowBe4 Response

7y

Oh My Gosh!!!! Come to HR immediately and we will get you 5 orange pens! This oversight must be handled with the utmost expediency!!! In all seriousness, we love that you are part of our team and of course come by and grab a pen. :)

5.0

Jul 10, 2017

Current KnowBe4 CSM - Happy Camper!

Csm

Recommend

CEO approval

Business Outlook

Pros

Amazing staff, amazing CEO, great benefits, great training, REAL appreciation. It makes such a difference feeling like everyone (both coworkers & management) really cares about you and is backing you for success. Something majority of companies lack.

Cons

Not enough parking spaces in our parking garage! Other than that, I can't think of any.

KnowBe4 Response

7y

Thanks very much for the feedback. In the meantime, we have added a few hundred more parking spots so that problem is solved. I hear you regarding the training, we do our level best to give people data in the way that helps them learn the best. Warm regards, Stu

Viewing 289 - 291 of 1,485 Reviews

Jobs at KnowBe4

VP Talent Management (Remote)

Snr. Employee Relations Partner (Remote)

Manager, Enterprise Customer Success

Snr. Communications Manager (Remote)

Partner Success Manager (MSP Per Client) (Spanish Speaking) (Remote)

KnowBe4

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Great Work Environment/ Awesome Team

Great company to work for

Current KnowBe4 CSM - Happy Camper!

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