Does Knowledge Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Knowledge Services employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Knowledge Services. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Knowledge Services?

56% of Knowledge Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Knowledge Services 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Knowledge Services?

Eligibility Specialist (18) , Recruiter (11) , Eligibility Assistant (8) , Administrative (3) , Administrative Assistant (3) , Manager (3) , Contractor (2) , IT Contractor (2) , MSP Specialist (2) , Program Delivery Specialist (2) , Program Specialist (2) , Research Analyst (2) , Software Engineer (2) , Specialist (2)

What are the pros of working at Knowledge Services according to real employee reviews?

"nice people until they all quit in a year" ((in 10 reviews)); "Generally a good work/life balance." ((in 5 reviews)); "beautiful office space" ((in 5 reviews)); "My most current manager was great to work with." ((in 4 reviews)); "Beautiful work environment" ((in 4 reviews))

What are the cons of working at Knowledge Services according to real employee reviews?

"Pay was low for market." ((in 12 reviews)); "no benefits to speak of / reduced pay by $1/hour to employees following a 'budget cut'" ((in 11 reviews)); "The nepotism is real within KS." ((in 7 reviews)); "Don't like the health insurance and are not compensated for our hard work." ((in 5 reviews)); "workers and management (management may or may not be aware of the cynicism)." ((in 4 reviews))

What are the top reviewed Knowledge Services locations?

Indianapolis , Fishers , Fort Wayne , Gary , Columbus , Evansville , West Lafayette , Marion , Mishawaka , Madison , Chattanooga , Nashville , Loogootee , Bloomington , Crown Point , Noblesville , Jasper , Jeffersonville , Michigan City , Daleville , South Bend , Brazil , Terre Haute , El Segundo , Reno , Castleton

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Knowledge Services

Knowledge Services reviews

3.3

56% would recommend to a friend

(45 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Ratings by category

3.6

Work/Life balance

3.3

Culture & values

3.2

Diversity & inclusion

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jan 13, 2026

Love the job, hate the company

Eligibility assistant

Recommend

CEO approval

Business Outlook

Pros

Fantastic job, absolutely adore it. I have zero complaints about the job outside the standard customer service gripes.

Cons

The company does not care about their employees at all. Every day you will hear workers say they wish it was still a state position. The pay is too low and the benefits suck.

4.0

Jul 19, 2025

Great place to work!

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Great facilities, wonderful management if you’re on the right team

Cons

Not all teams are created equal. Pay could definitely be better!

2.0

Mar 12, 2025

Incubator to Send Talent Elsewhere

Specialist

Recommend

CEO approval

Business Outlook

Pros

Much of the leadership team is kind and means well, but can't see the forest for the trees. If you are a hard worker and nag for more opportunities, you can often receive them (workload-wise) but this does not translate to compensation. This is a great company for young professionals to get their footing, gain some skills, and move on to a place that actually provides a career path. Nice office and give you free food often to make up for lack of great benefits.

Cons

- Nepotism - unqualified, dramatic chief of HR ill-equipped to be in such a critical role in the company - Pay - well below market standards, especially for being in one of the most expensive parts of Indiana - Career trajectory - no set structures for career advancement - Benefits - poor pay, PTO, and no maternity leave options (besides bringing the newborn IN TO WORK for half your normal salary?!?) despite touting "Indiana's largest women-owned business" - Company gossip galore - poor communication structures and expectation to accept that as the status quo/norm; head of HR known for talking poorly about employees

Viewing 1 - 3 of 45 Reviews

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Great place to work!

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