Does Knowledge Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Knowledge Services employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Knowledge Services. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Knowledge Services?

56% of Knowledge Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Knowledge Services 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Knowledge Services?

Eligibility Specialist (18) , Recruiter (11) , Eligibility Assistant (8) , Administrative (3) , Administrative Assistant (3) , Manager (3) , Contractor (2) , IT Contractor (2) , MSP Specialist (2) , Program Delivery Specialist (2) , Program Specialist (2) , Research Analyst (2) , Software Engineer (2) , Specialist (2)

What are the pros of working at Knowledge Services according to real employee reviews?

"Great people throughout the organization." ((in 11 reviews)); "beautiful office space" ((in 8 reviews)); "My most current manager was great to work with." ((in 5 reviews)); "Generally a good work/life balance." ((in 5 reviews)); "Beautiful work environment" ((in 4 reviews))

What are the cons of working at Knowledge Services according to real employee reviews?

"no benefits to speak of / reduced pay by $1/hour to employees following a 'budget cut'" ((in 13 reviews)); "Pay was low for market." ((in 12 reviews)); "The nepotism is real within KS." ((in 7 reviews)); "Family is offered promotions and annual raises, while the rest of the employees don't receive annual raises, or any type of bonus." ((in 5 reviews)); "Don't like the health insurance and are not compensated for our hard work." ((in 4 reviews))

What are the top reviewed Knowledge Services locations?

Indianapolis , Fishers , Fort Wayne , Gary , Columbus , Evansville , West Lafayette , Marion , Mishawaka , Madison , Chattanooga , Nashville , Loogootee , Bloomington , Crown Point , Noblesville , Jasper , Jeffersonville , Michigan City , Daleville , South Bend , Brazil , Terre Haute , El Segundo , Reno , Castleton

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Knowledge Services

Knowledge Services reviews

3.3

56% would recommend to a friend

(144 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Ratings by category

3.6

Work/Life balance

3.3

Culture & values

3.2

Diversity & inclusion

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

144 reviews

2.0

Dec 2, 2018

Eligibility Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You will always have a job.

Cons

Crummy pay. Clientele often hostile.

Knowledge Services Response

Dear Reviewer: Thank you for taking the time to leave feedback of your experience as a contract employee through Knowledge Services. We recognize your frustrations and have made the appropriate teams aware of your concerns regarding pay, and we do take every precaution to provide a safe and engaging work environment. We sincerely appreciate the time you contributed to your former position, and wish you the best of luck in your future endeavors.

3.0

Jun 7, 2017

Great Starter for Getting Foot in Door

Eligibility assistant

Recommend

CEO approval

Business Outlook

Pros

Hours (8a-4:30p with an hour for lunch) Paid State Holidays Great in Office Support for FSSA staff

Cons

Horrible Health insurance Benefits Very hard to accrue paid time off (1.2 hours are earned per full time week)

Knowledge Services Response

Dear Reviewer: We appreciate your feedback and want to thank you for taking the time to leave your review of Knowledge Services. We are pleased to hear that you have had great in-office support while in your position and we hope the off-site support has been equally as effective. We empathize with the frustrations you've experienced regarding health insurance benefits and accrued PTO, but please know that we are constantly working to improve our offerings and we take into account all feedback from employees. If you have anything else you would like to share, we encourage you to contact us at ERTeam@knowledgeservices.com to begin a conversation. Thank you!

2.0

Mar 19, 2026

Meh

Entry-level receuiter

Recommend

CEO approval

Business Outlook

Pros

Nice office. Decent benefits. Some people are good.

Cons

Very toxic atmosphere and entire company is rooted in nepotism

Viewing 52 - 54 of 144 Reviews

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Jobs at Knowledge Services

Human Resources Coordinator

GovRAMP Government Engagement Director

Procurement Coordinator

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Eligibility Assistant

Great Starter for Getting Foot in Door

Meh

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