Knowledge Services reviews

3.3

56% would recommend to a friend

(144 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

144 reviews
3.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic job, absolutely adore it. I have zero complaints about the job outside the standard customer service gripes.

Cons

The company does not care about their employees at all. Every day you will hear workers say they wish it was still a state position. The pay is too low and the benefits suck.

4.0
Oct 18, 2025

Consistent Employment

Recommend
CEO approval
Business Outlook

Pros

I have maintained employment with this agency for years and appreciate their dedication to employees.

Cons

Response time was delayed from Employee Relations

4.0
Jul 19, 2025

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Great facilities, wonderful management if you’re on the right team

Cons

Not all teams are created equal. Pay could definitely be better!

Viewing 4 - 6 of 144 Reviews

Glassdoor has 167 Knowledge Services reviews submitted anonymously by Knowledge Services employees. Read employee reviews and ratings on Glassdoor to decide if Knowledge Services is right for you.