Pros
I've been with Knowledge Services for quite a while and still love everything about it. Sure, as with anything, there have been ups and downs, but the good has always outweighed the bad. From the moment I started working here, I've felt a sense of belonging. People from other reviews have mentioned that having so much family within the company is a bad thing, but that is one of my favorite things about the company. With no relation, they still welcome each employee as if they are part of the family. I spend a majority of my days at work, and it is nice to be surrounded by coworkers that work hard, want to help make the company better, all while having fun. Some of my coworkers have even become my closest friends. Furthermore, aside from the great people, there are many other great benefits working at KS - monthly celebrations of birthdays, work anniversaries, new babies, weddings, etc.., coffee machines in the office, baby on board program, provided snacks, floating holidays, birthday and anniversary PTO, a gym with all the amenities, beautiful workspace, just to name a few. Outside of the everyday perks, we have amazing events such as the Chili Cook Off, Day of ThanKS, and Breakfast with Santa. Lastly, I feel lucky to have a woman CEO to look up to. She truly cares about each one of us, is a hard-working mother, and a role model to all.
Cons
I've had some frustrations with new managers coming in just because they know someone higher up, with no explanation as to why promoting from within wasn't considered. With that aside, there are many great managers that work in each of the departments. There have been times that I feel like my loyalty hasn't been appreciated but I'm quickly reminded in different ways that it is. The salaries could definitely be better to compared to others in similar roles, but there are other benefits that help compensate for that with KS. The work from home policy of working 2 designated days at home has gotten better but would still like an additional day to work from home if we choose.
