Koalafi reviews

4.2

79% would recommend to a friend

(210 total reviews)
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Patrick Moore

52% approve of CEO

80% positive business outlook

Koalafi has an employee rating of 4.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

210 reviews
1.0
Jun 22, 2022

Inconsistent Job Policy Expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, okay benefits, hires within

Cons

Inconsistent, unorganized, poor executions, too many changes.

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Koalafi Response
4y
Thank you for this feedback and to let you know that we take it very seriously. It is absolutely critical that our associates feel like they have the ability to help our customers, so I’d love to have a chance to address and correct your concerns. If you don’t mind, feel free to reach out to me directly. If you don’t feel comfortable with that approach, I know you can talk to our HR team as well. Thanks in advance for your help. Gene Burke, COO
5.0
Jun 13, 2022

Great place to start and learn!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere Appreciative culture Understands when life happens Celebrates growth Open minded Flexible Fast paced Can learn a lot in a short period of time

Cons

I enjoy being fast paced/ challenged frequently but it could be frustrating for a person that isn’t flexible/a problem solver

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Koalafi Response
4y
Thank you very much for your comments and feedback. We are appreciative of the "pros" listed as well as the point you bring up regarding the fast pace here may not be for everyone. Please continue to share your thoughts throughout your career so that we may inspect and make changes as needed to support an open, innovative and collaborative culture. Thank you!
2.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Great SaaS Experience, Competitive product

Cons

Lack of management communication, Sales team is essentially a call center, management cares more about call numbers than actual sales conversions

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Koalafi Response
4y
As always, we appreciate this positive and constructive feedback. As a company and a Sales team we are constantly striving for great heights. In order to achieve those heights, we need to be great at converting leads to prospects and prospects to active dealer partners. We also need to be productive to achieve as many conversions as possible. As a company we will always strive to balance basic production with the skills required to convert each lead and prospect to active dealers. As a reflection of what we deem important, most of our commission is paid based on converting leads into active dealers. We do not pay any commission based on number of calls. Paul Gilman EVP, Sales
Viewing 88 - 90 of 210 Reviews

Glassdoor has 217 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.