Koalafi reviews

4.2

79% would recommend to a friend

(210 total reviews)
avatar

Patrick Moore

52% approve of CEO

80% positive business outlook

Koalafi has an employee rating of 4.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

210 reviews
5.0
Jan 16, 2022

The company I’ve been searching for my entire professional career. AMAZING!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong employee engagement & development. Incredible benefits & incentives. Potential to work remotely. Consistent feedback encouraged, welcomed & most importantly, implemented! Koalafi’s response to COVID, was a wonderful testament to how much the employees are valued. They offered changes in positions before furlough or layoffs. I am so thankful to be part of such an amazing group of people & company.

Cons

It is hard for me to provide many cons from my experience at Koalafi. If I had to say anything, it would be to continue implementing quick & clear communication between the many different teams that allow the business to thrive. The 2021 move to our use of internal chat platforms, has already alleviated much of this. Thank you!

avatar
Koalafi Response
4y
Thank you so very much for your detailed and very positive review of your experience in working at Koalafi and your thoughtful appreciation of the benefits and amenities offered. We absolutely agree with you on the importance of consistent and proactive communication and agree Slack has added value in this space! We are also looking at additional options to centralize communications across the organization to ensure that all associates are kept up to date in a timely and detailed manner. Thank you for taking the time to share your thoughts!
5.0
Jan 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Great developmental culture and good people to work with

Cons

Nothing substantial to speak of unless you don't like hard work

avatar
Koalafi Response
4y
Thank you very much for taking the time to provide your thoughts on working at Koalafi! It is great to know you are enjoying the development and experience here! Please keep sharing your feedback. Thanks
1.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Good people in certain areas that are willing to help

Cons

I'm not sure about other departments, but sales is a very unpleasant experience . Pay has been cut considerably going into 2022, nearly in half. Other traveling sales job's offer a far more competitive pay plan. The quality of the product has taken a hit, and the new product they offer is not great. The care is completely gone across the board. It's time to start looking for a new job unless management can address these issues. I haven't been in this job very long, but long enough to know my hard work will be rewarded elsewhere.

avatar
Koalafi Response
4y
Thank you for providing your feedback. We continually evaluate performance versus company expectations, versus others at the company in the same or similar roles, the competitiveness of our product in the market along with the competitiveness of our pay structure. Throughout 2021 as a result of significant improvements in sales process, sales skill, tools and training, and product features, the expected performance for our team has increased along with the “tiering” needed to attain various levels of compensation. As we interview and hire people for our outside sales team we communicate expected total earnings (OTE) for base + commission of $110-120k/year and the 1Q2022 plan forecasts our average outside sales person to be in the $150-160k/year range based on actual 2021 performance. The top 25% of our team earns Substantially more than this. The commission structure for the majority of our sales team remains uncapped, base compensation has not been modified and benchmarking against competitors in our industry shows that we continue to offer compensation that is at the very top of the market pay scale. Also, as with any growing, customer-centric business, we continually evaluate our product offerings and the tools that our teams use to bring these products to market. Over the past year we have dramatically improved upon our market-leading product offerings by doing things like approving more customers for higher credit lines and with a shorter application than our competition. We have also improved the sales tools, marketing support and training available to our associates. As a result we have increased production across the company and raised performance expectations for our teams as we continue to grow. - Bill, Chief Revenue Officer
Viewing 106 - 108 of 210 Reviews

Glassdoor has 217 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.