Koalafi reviews

4.2

79% would recommend to a friend

(209 total reviews)
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Patrick Moore

52% approve of CEO

80% positive business outlook

Koalafi has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

209 reviews
2.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Great SaaS Experience, Competitive product

Cons

Lack of management communication, Sales team is essentially a call center, management cares more about call numbers than actual sales conversions

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Koalafi Response
4y
As always, we appreciate this positive and constructive feedback. As a company and a Sales team we are constantly striving for great heights. In order to achieve those heights, we need to be great at converting leads to prospects and prospects to active dealer partners. We also need to be productive to achieve as many conversions as possible. As a company we will always strive to balance basic production with the skills required to convert each lead and prospect to active dealers. As a reflection of what we deem important, most of our commission is paid based on converting leads into active dealers. We do not pay any commission based on number of calls. Paul Gilman EVP, Sales
3.0
Apr 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Uncapped commission for the sales staff Decent work environment (company culture)

Cons

Disorganized Sales Strategy (sales strategy changed multiple times) Management turnover occurred often during my time there

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Koalafi Response
4y
Thank you for your feedback. Where possible, we maintain a consistent Sales strategy. Our business and the economy experience change which in many cases cannot be ignored. These changes require thoughtful adjustments which in the short-term can be challenging but set our company up to realize long term value. A stable management team, with all else being equal, is certainly preferred. We are constantly evaluating our management team and structure though in an effort to build the best team and environment possible for our sales staff and the company at large. Paul Gilman, EVP Sales.
3.0
Apr 7, 2022

Marginal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They try their best to keep improving

Cons

Disconnect between leadership and market reality

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Koalafi Response
4y
Thanks for taking the time to provide your feedback and for recognizing the positive efforts we make to always improve. If you are willing to share, please reach out directly so that we may better understand your comment on leadership and market. Thank you again for your time!
Viewing 25 - 27 of 209 Reviews

Glassdoor has 216 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.