Question 1

Is Kohl's a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Kohl's have rated their employer with 3.7 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of Kohl's employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at Kohl's now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Kohl's.

Question 2

Does Kohl's pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Kohl's with 3.2 out of 5 stars based on 27 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Kohl's.

Question 3

How happy are Customer Service Representative CSR professionals working at Kohl's?

Accepted Answer

74% of Customer Service Representative CSR employees at Kohl's would recommend their employer to a friend. This rating has increased by 37% in the past 12 months. Customer Service Representative CSR professionals have also rated Kohl's with a 3.2 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.0 rating for culture and values and 2.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Kohl's?

Accepted Answer

Sales Associate (2749), Retail Sales Associate (873), Sales Associate/Cashier (739), Cashier (706), Sales Floor Associate (479), Customer Service Representative (380), Associate (363), Customer Service Associate (340), POS Associate (332), Seasonal Sales Associate (270), Assistant Store Manager (219), Beauty Advisor (217), Kohls Sales Associate (206), Point of Sale Associate (184), Store Manager (178)

Question 5

What are the pros of working at Kohl's according to real employee reviews?

Accepted Answer

"The people are great and will go to the ends of the earth to help you" ((in 1266 reviews)); "The coworkers are great and easy to work with they try to help you out when you first start with everything" ((in 1111 reviews)); "Definitely the fact that the hours are flexible and you are working in a team oriented environment." ((in 982 reviews)); "good benefits and not always busy" ((in 612 reviews)); "Kohl's attracts a lot of young students and college age individuals with its flexible schedules." ((in 575 reviews))

Question 6

What are the cons of working at Kohl's according to real employee reviews?

Accepted Answer

"Low pay and messy store at times which means you are constantly hanging clothes up." ((in 2050 reviews)); "Poor management of getting employees to take on the next needed jobs at the company before they are furloughed." ((in 1322 reviews)); "Managers were rude and mean and I head several stories from recent employees that they had been throwing customers belongings." ((in 803 reviews)); "There is no training other than videos you are expected to watch and thereby learn what your job should entail." ((in 390 reviews)); "Not a great time when a manager yells at all the minimum wage employees saying we're paid too much." ((in 168 reviews))

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