Kohl's reviews

3.3

53% would recommend to a friend

(20,289 total reviews)
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Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
5.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

- friendly coworkers - understanding boss

Cons

- hot and lack of air flow

4.0
Sep 24, 2025

Good team culture

Recommend
CEO approval
Business Outlook

Pros

- Good team culture - Lots of areas to learn and expand

Cons

- Upper management can be unclear with goals and outcome

3.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Pretty chill for the most part, duties were straightforward and scheduling was always clear.

Cons

Scheduled me all the time, did not respond to complaints about other workers not performing their duties, did not tell me the protocol around breaks for longer vs. shorter shifts. Management will shame cashiers over the radio if they don't sell enough Kohl's memberships. One of my coworkers was constantly misgendered by everyone else. Also they don't actually recycle plastic bags, it all goes in the garbage.

Viewing 367 - 369 of 20,289 Reviews

Glassdoor has 21,461 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.