Kohl's reviews

3.3

53% would recommend to a friend

(20,289 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Hours were good for the majority of the time I worked there, pay was decent, and the first year was pretty enjoyable.

Cons

Freight unload days, working during the holidays (and losing the overnights/extra pay), consolidating jobs and cutting hours was the point where I drew the line. Also, losing your PTO upon departure should be illegal in all states.

2.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice enough coworkers, and never a shortage of work to be done

Cons

The focus on getting "credits" (or getting people to sign up for kohl's charge credit cards) was insane and every day was about that rather than getting our sales and returns work done. Kohl's also loves to accept used clothing in its returns (cigarette smell, stained, etc.) and resell for normal price on its floors. I would say the majority of crap they sell is used.

Viewing 388 - 390 of 20,289 Reviews

Glassdoor has 21,461 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.