Kohl's reviews

3.3

53% would recommend to a friend

(20,289 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
3.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

If you work mornings it's pretty slow, you just organize the store, or stock items, there is very little training needed, you if you like a change of pace every other day you will experience that here, they have decent benefits if you shop in store you get 15% plus additional 20 during family friends events. Working in customer service is the best job in the building, It's good for a first time job or someone who can't lift much due to injury

Cons

You will be micro managed by a manager, you will told to have something organized by the end of the day, however you need to be in home dept kids shoes and women's since they never schedule enough floor coverage, and check fitting rooms, and they will act surprised in the middle of your shift when the things you straightened on the floor that morning have been thrown on the ground by customers , and they will ask you why you weren't in your area, the pay in 2021 for a manager was $14.75...... yea I didn't stay long. You will also be cross trained as a cashier and asked to helped for at least 30 mins during peak traffic.

3.0
Sep 7, 2025

Mid

Recommend
CEO approval
Business Outlook

Pros

Free lunches prepaid for by higher ups.

Cons

Very little personal engagement, mostly superficially judging someone’s worth based on their ability to sell Kohl’s cards.

Viewing 397 - 399 of 20,289 Reviews

Glassdoor has 21,461 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.