Kohl's reviews

3.3

53% would recommend to a friend

(20,289 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
3.0
May 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Kohl’s offers really good discounts to its employees, and really good hours for those who request higher hours. For instance, I just graduated high school and I am working 37+ hours a week and sometimes above 40 as well, because I requested it. They also have SOME really sweet people who work for them.

Cons

Management constantly nags about getting satisfaction surveys from the POS employees, and I never stop hearing about the credit stuff. They practically allow people to walk out with items (steal) and then moan and groan that we (employees) didn’t do anything to stop it. Also, there breaks are inconsistent.

5.0
May 2, 2018
Recommend
CEO approval
Business Outlook

Pros

*DISCOUNTS!! You get a 15% discount which works on everything (including Nike, Under Armour, Levi's, etc.) and they always have extra "booster" discounts. Sometimes it goes up to 35% or you get stackable discounts such as 20%+20%+15%. Oh! Almost forgot to mention that you receive these discounts as early as your very first day, plus if you sign up for a Kohl's card you get even more savings. *FLEXIBLE. Management here is amazing! They are super flexible if you're working a second job or going to school. They have changed my schedule overnight for me when I got my second job. They are even willing to do stuff like one week on the next week off and stuff like that. PLUS, they run their schedule on an app you can download (Kronos) and you can request off/shift changes from the comfort of your own home. *TEAMWORK. I know many jobs claim they are teamwork but Kohl's actually delivers! My job is honestly SOOOOOOO EASY because of all the help I get daily. Especially for POS Associates, you literally check out people at the registers or greet them at the door. *TECHNOLOGY. Kohl's has some pretty advanced systems compared to other workplaces. Anything you need is at a push of a button. POS Systems are always updated. "Bluebirds" (or store designated cellphone devices) can literally check a price, stock, and location of any item the store carries so you don't have to run around like a chicken with its head cut off. Plus you everyone wears a walkie to communicate through the store, which believe me, it's a life saver. *CREDIT. Although this is on my cons list as well, you do get rewards for taking the time to get credits. You get paid for each one you get, you get treats from management, and overall more hours (if you're interested in it) *EMPLOYEES. Which obviously this varies between work location and people but the employees here are just real awesome people to work with.

Cons

*CREDIT. Honestly, the only con to working here is credit. Management really pushes you to get people sign up for Kohl's credit card which isn't always the easiest thing you do. There have been some threats of losing hours for not getting credit but I've never actually dealt with that. As long as you ask each customer you have it shouldn't be a problem.

Viewing 412 - 414 of 20,289 Reviews

Glassdoor has 21,461 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.