Kohl's reviews

3.4

54% would recommend to a friend

(20,278 total reviews)
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Michael J. Bender

66% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.4 out of 5 stars, based on 20,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The in-store administrator and management team would like to remind you to ensure your working hours align with your availability. Any discrepancies in time and attendance will be discussed with you to confirm your schedule is suitable, enabling you to reach your job site efficiently. Additionally, you will receive employee discounts, flexible working hours, a designated rest period, and a collaborative team environment.

Cons

The housekeeping and janitorial position for associates is a newly introduced role company-wide. Following the termination of the contract with the previous diversity cleaning company, which evidently did not fulfill its obligations, the stores were left with significant cleanliness issues. As a result, it will likely take several months to rectify the state of the bathrooms, fitting rooms, Sephora area, and sales floor, particularly the carpeted sections. The challenge lies in addressing the pre-existing conditions that were not adequately addressed by the previous company despite being contracted to do so. A specific concern is the reliance on the Kaivac machine, which is expected to handle all cleaning tasks from general cleaning to detailed work, ensuring the floors and carpet are clean. However, given its performance and the substantial investment made in acquiring this equipment, it appears that the functionality and cost-effectiveness of this machine are questionable. The restriction to use only the Kaivac equipment, to the exclusion of traditional cleaning tools such as mop buckets, floor dusters, vacuum cleaners, and janitorial carts, further complicates the task. Given the magnitude of the task and the condition of the stores, it is imperative that sufficient personnel are allocated to this role to ensure the stores are brought up to standard.

Viewing 40 - 42 of 20,278 Reviews

Glassdoor has 21,447 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.