Kohl's reviews

3.3

53% would recommend to a friend

(20,289 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
1.0
Apr 12, 2018

Great for sociopaths

Recommend
CEO approval
Business Outlook

Pros

Flexible hours and usually nice coworkers.

Cons

They wanted us to go beyond "soliciting" credit cards to the very definition of harassing the customers. When they said no, the veteran cashiers just kept asking "why?" Over and over and then try to convince their teenage kids to sign up and even suggested opening a card, paying it once, then closing it. I cannot express how bad that is for your credit. I was even told that when I am on the register my job was to get them to sign up for credit and just that. I was appalled that customer satisfaction was not the goal and that they were fine annoying almost every single person to come through the line. They lost an employee and a customer(who used to spend $100s a year there) along with my whole family in just 4 hours. Their culture is very boss and worker ant compared to a family of coworkers.

4.0
Mar 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Great company, great benefits, great people, great environment, easy work

Cons

broken promises, too much that was looked over and store management was a joke

Viewing 418 - 420 of 20,289 Reviews

Glassdoor has 21,461 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.