Kohl's reviews

3.3

53% would recommend to a friend

(20,278 total reviews)
avatar

Michael J. Bender

65% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
1.0
May 31, 2018

Shines Brightly At First, Then Dulls Rather Quickly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Perks -Holiday Pay, Occasional Time Off -Improved Career Development Resources/Leadership Career Paths

Cons

-VERY Low Pay, Well Outside Industry Average -NO Work/Life Balance Outside of Select Corporate Personnel -Lack of Professional, Open, Informed Communication (A Longstanding, Never-Reviewed/Unresolved Issue) -Outdated/Insufficient OS/Tech -Lack of Diversity Among Those in Leadership Roles -THICK Air of Interoffice Politics, Nearly Impossible to Progress Regardless of Skill, Education, Talent -Unprofessional, Disrespectful & Much of the Time Toxic Work Environment -Lack of Sufficient, Consistent Training

4.0
Apr 4, 2018
Recommend
CEO approval
Business Outlook

Pros

As far as retail goes, it was generally an easy place to work. The POS systems were pretty intuitive and fast, which made getting customers out the door a short process. For the most part, customers who came in were in a good mood, likely because of the constant bargains. Also management was fairly kind and understanding.

Cons

After being there about six months, management started really pushing us sales associates to sign customers up for the Kohl's credit card. I previously left a position at Macy's because I did not like the sales goal aspect of the position, so trying to persuade people to sign up for credit cards reminded me all too much of Macy's. But I understand it's what a company has to do.

4.0
Feb 3, 2018

Bad managers will be the death of that place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture with genuine concern about the well being of the employees. Good benefits, The wellness center/gym is amazing. Great people.

Cons

Leaders with teams struggling with high turnover rates and bad leadership seem to get more rewards that the consistent teams with high morale and performance. The attempts to fix the problem seem to end in the promotion of the person that is causing teams to struggle.

Viewing 73 - 75 of 20,278 Reviews

Glassdoor has 21,447 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.