Kohl's Sales Associate/Cashier reviews

2.9

49% would recommend to a friend

(716 total reviews)
avatar

Michael J. Bender

64% approve of CEO

19% positive business outlook

Sales Associate/Cashier employees have rated Kohl's with 2.9 out of 5 stars, based on 716 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have an average working experience there. Kohl's is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

716 reviews
2.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice enough coworkers, and never a shortage of work to be done

Cons

The focus on getting "credits" (or getting people to sign up for kohl's charge credit cards) was insane and every day was about that rather than getting our sales and returns work done. Kohl's also loves to accept used clothing in its returns (cigarette smell, stained, etc.) and resell for normal price on its floors. I would say the majority of crap they sell is used.

2.0
Sep 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee Discount, some friendly co workers

Cons

Management or lack of it. Racism, ageism, favoritism, no concern for employee safety from irate customers

Viewing 7 - 9 of 716 Reviews

Glassdoor has 21,492 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.