Kohl's reviews

3.3

52% would recommend to a friend

(20,286 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
1.0
Jan 30, 2026

DO NOT RECOMMEND

Recommend
CEO approval
Business Outlook

Pros

I can't think of anything

Cons

Working at this location was not a great experience. The store is such a mess all the time especially with the go backs. Nobody on the floor during the day is required to do go backs so that keeps the register area looking messy and cluttered. The management doesn't seem very helpful & when I asked questions I was met with attitudes. It didn't feel like a team and managers only talked to the people they liked. Being new it didn't feel welcoming or like I was appreciated. I wasn't even introduced to every manager and just figured it out as I went. The store doesn't have any organization in place for anything and management doesn't care. I was so stressed by working in such a messy environment and being scared to ask a question due to the attitude and sarcastic tone I received. There are so many teenagers working there and not enough discipline. So little is expected of them while the older workers are doing all the work. The managers don't back you up when it comes to angry customers. This store needs guidance and real management.

1.0
Jan 29, 2026

*

Recommend
CEO approval
Business Outlook

Pros

Flexible with hours & scheduling.

Cons

There’s a lot of room for improvement. Will randomly take you off the schedule for 1-2 weeks

Viewing 172 - 174 of 20,286 Reviews

Glassdoor has 21,457 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.