Kohl's reviews

3.3

53% would recommend to a friend

(20,298 total reviews)
avatar

Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
3.0
Apr 9, 2012
Recommend
CEO approval
Business Outlook

Pros

-Employee Discount -Part-time Insurance benefits available -Great customer service policy, Yes We Can -Great Return Policy on everything in the store, very clear for customers and employees

Cons

-Customers able to return things from other stores and receive a merchandise credit, if employees were not well-educated on the brands sold at Kohl's vs. brands sold elsewhere -MJM associates are expected to do a lot...and we were constantly understaffed in the department due to how corporate designates the hours each department can have in a given week. Unfortunately, our southeastern Michigan location was busier than expected for all of the holidays/special promotions -something as simple as a restroom break or a water break was typically hard to get, let alone a lunch, even when it wasn't a holiday season or a busy day

2.0
Apr 9, 2012

Not worth the time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

employee discount is nice friendly coworkers

Cons

management was rude, never listened when you talked to them overworked and underpaid if not full time, expect 0-8 hours, just enough to keep you a little bit interested

1.0
Apr 8, 2012

lackluster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

discounts tend to be fair

Cons

obnoxious credit programs expected to be available from open to close with an unbalanced work schedule (could be working mornings, mid-day and closing shifts within any given week) Sales, Coupons, Promos and twice daily price changes gives a flea market effect, causing people to constantly barter lower prices for their purchases...which they get.

Viewing 19663 - 19665 of 20,298 Reviews

Glassdoor has 21,470 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.