Kohl's reviews

3.3

53% would recommend to a friend

(20,288 total reviews)
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Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Mar 22, 2011
Recommend
CEO approval
Business Outlook

Pros

They have great benefits and the crazy schedule (overnights, late shifts or early shifts, weekends off occasionally) works for some but not me. The employees are extremely nice and dedicated but they can only do so much. You get to visit corporate and meet others which is a great way to build moral and pride in the company.

Cons

No A/C on overnight shifts (they are going "green"). Training is spotty. You are on your feet for about 95% of the shift (either running, walking or running up stairs). After training you are fully salaried which means no overtime and if you have a project not completed you have to put in the hours whether it be 80 a week.

3.0
Mar 21, 2011
Recommend
CEO approval
Business Outlook

Pros

hours were perfect and pay

Cons

had to offer credit to people all the time. Majority of the people already had a kohl's charge or didn't want one.

2.0
Mar 12, 2011
Recommend
CEO approval
Business Outlook

Pros

I went through the MIT (Manager in Training) program to become an ASM at Kohl's in charge of Children, Footwear and Home. While I had a great time at my training store and during the 12-weeks of freedom (i.e. not salaried) I had a good work-life balance. The pay is fair for the field and benefits are decent. Also you accumulate vacation at a pretty fast rate.

Cons

Expect 10-12 hour days on a regular basis, and during "visit mode (when higher ups announce that they will be visiting your store soon)," don't expect to go home without putting in back-to-back 16 hour days, often for 3-4 days straight. Also, you're SUPPOSED to have every other weekend off, but in reality, it doesn't always happen and you are asked to be "flexible." The "Yes we can" policy is incredibly annoying and not well thought out. Customers are constantly taking advantage and abusing the policy and you are completely powerless to stop it due to the incredibly unsustainable policy that corporate has in place. To top it off, those same customers who are ripping you off are rude and insulting. From the end of November until Jan. 1st, you must work 6-days-a-week, often for 10-12 hours a day. That's a 72-hour workweek, and Kohl's wants to advertise "work-life balance" as part of their recruiting message. And on top of all this, there is absolutely NO payroll in the store to do any of the things you are supposed to accomplish. Try to run an 88,000 square foot building with 6 people -including yourself- as customers are tearing your store apart and crying about the messy store (that they created) and the long lines. Burn-out will occur faster than you can utter the words "I need a new job."

Viewing 19939 - 19941 of 20,288 Reviews

Glassdoor has 21,459 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.