Kohl's reviews

3.3

53% would recommend to a friend

(20,287 total reviews)
avatar

Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
1.0
Feb 20, 2011
Recommend
CEO approval
Business Outlook

Pros

+Awesome discounts -seriously, only thing I will miss once from this hellhole. +Coworkers +SOME customers +flexible hours for college students

Cons

-MANAGEMENT, MANAGEMENT MANAGEMENT. I have had a handful of retail jobs and never have I had such disrespectful, incompetent and just plain rude management! You ask a simple question and you attitude from management. "Can I go on my break, please?" "UGH let me find someone to cover you" (30 min later and nothing). One manager actually has employees run to the starbucks across the street to get her coffee! When you need help dealing with a difficult customer, they do whatever it takes for you to take care it cause god forbid they have to walk from their office to the register. They make you stay after you're scheduled off to finish cleaning your registers. -Management will walk around and they'll see you need help, and just walk past you while you have a line of customers. -Not enough coverage. Im not joking. They scheduled me once on a Saturday form 2 to 6 without any backup. -Customers always right. You have to give to customers every whim. I advise for anyone who is thinking of applying, PLEASE DONT. Unless you really really need it.

4.0
Feb 20, 2011

Average Internship Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great management. If you're willing to work hard you will be rewarded. They are a stable company that is growing fast.

Cons

I never knew on which days I would be working until a week or so before. It was difficult to change my hours or plan for personal events. I feel I was often ignored as an intern and just given jobs that they needed done, not ones that would further my professional development.

1.0
Feb 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Very nice in the beginning, decent pay,

Cons

Management is allowed to change any rule and write you up for what ever reason they come up with, management and loss prevention is allways looking for any reason to fire associates. They will railroad you to quit so they dont have to pay unemployment benefits. Management is allowed to lie to write you up. noone listens to any complaint against the company. If you dont kiss but dont expect to go anywhere.

Viewing 19957 - 19959 of 20,287 Reviews

Glassdoor has 21,458 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.