Kohl's reviews

Every manager wants something different. One night you are on the floor and you do something right, the next night you get yelled at for doing something wrong, whether it be by a manager or even another associate. A part time job should not be that stressful. CBT was extensive, but the REAL training needed was on the floor and I had exactly one small 4 hour shift of that, which taught me nothing because the 'experienced' employee just used me as their puppet to help fold shirts.. which I already do at home. Usually understaffed. The CBT includes a lesson on how the system works on the floor with associates... One fitting room associate, 2-3 floor associates. NOT the case. In reality, it's usually 2 floor associates who double as sales AND fitting room associates, making it nearly impossible some nights to get things done that's expected of you on the floor. Also, if you are hired as a floor associate, you will always be bugged for "Additional cashier to the mens or misses registers please" because POS can't handle a line since they are always under staffed. Pay isn't worth the work you really do. Hours aren't bad, but when you read that the weeks go from 35 hours to 10 hours, that's true. Your schedule is always changing unless you have a tight availability.. but that's retail. And if you are hired, and you are working until close (1030 or 1130) be prepared to stay at least an hour after your scheduled time with NO extra break, even if you are entitled.

While Kohl's has a lot of variety, the stores can have serious problems keeping popular items in stock, which is frustrating to employees and customers. There is little to no monitoring of what items stores need, and instead they just tend to receive "whatever's on the next truck." This means employees can't predict when items will next arrive, if they ever do, and it also often means difficulty keeping the floor filled with merchandise. This ultimately means that some customers will not find what they come to the store looking for. A potential con for new hires is that Kohl's does requires all employees on the floor to solicit credit from customers and bases a portion of performance reviews on how many "credits" and employee solicits. This can be awkward at first, but it becomes less stressful over time and actually becomes a big opportunity for outgoing and friendly associates to earn a nice bonus while also helping customers save money.