Kohl's reviews

3.3

53% would recommend to a friend

(20,288 total reviews)
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Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
4.0
Jun 6, 2012

Great college job

Recommend
CEO approval
Business Outlook

Pros

Worked around college breaks, respected the fact that I was a student, steady pay increases

Cons

Can be slow when it wasn't around the holidays, Required to stand almost entire shift (except when on breaks)

3.0
Jun 4, 2012

Stressful

Recommend
CEO approval
Business Outlook

Pros

Decent benefits, including medical, vision, etc. Adoption assistance, tuition reimbursement, employee assistance program, gym membership discounts, discount program for entertainment (concert/movie tickets, theme park admissions). Can also purchase goods like furniture, electronics, etc. through payroll deduction. Also, the employee discount.

Cons

Advancement is difficult unless you're willing to transfer. It's also a high school like atmosphere, with definite cliques and a very active (generally inaccurate) rumor mill. Work life is much easier if you're popular. Unless you excel at soliciting credit, you receive very few kudos. Payroll is tied to whether daily store sales goals are met. It's more common to be short on payroll, which means some will be asked to take a day off, leaving the remaining employees with a heavier workload. There's a lot of flexibility in the enforcement of rules, especially if the rule bender is a favorite of management (meaning they get a lot of credit applications). Some managers demonstrate little professionalism, i.e. being consistently late, reprimanding employees on the sales floor with others as witnesses, and gossiping about other employees, to name a few. Boundaries between management and floor associates are inconsistent;

2.0
May 24, 2012
Recommend
CEO approval
Business Outlook

Pros

-The management team and staff gets to really know you. You feel as you're part of the team immediately and it feels great as a first retail job. -The hours pass by very quickly. - The pay is reasonable for high school students/ college students as a temporary job (if working part time).

Cons

- The hours, the hours, the hours. If there's a slight change in schedule, your request could be denied, leaving you with no choice but to continue working or have to leave. - Hours are very unstable. Could be scheduled to work for 3 days with very limited hours and the following week would be every day. Hard to get around and used to when there are primary concerns. - There was barely any training and thrown right onto the field. It isn't bad if you're a quick learner, but for those who aren't, it can be challenging. - Customers > Employees

Viewing 20062 - 20064 of 20,288 Reviews

Glassdoor has 21,460 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.