Shortly before I left, new management came in and began making changes to the position. It was no longer overnight, so we started sometime in the evening and were usually expected to be finished shortly after midnight. Our overnight premium went out the window, which was one of the major perks of the position. Many of us who worked it worked it in addition to a day job, and the change in hours made this a less practical second job. During this period, we often found ourselves rushed to finish by 12:30 or 1 am, so they began hiring more people for the ad set team - more people working shorter shifts to get the job faster might have saved the company money, but it resulted in the "old guard" of the ad set team being dissatisfied.
Given that the job was basically about changing sale signs, it was much easier to do without customers. Having to help customers interfered with getting the job done in the time management wanted it done, and there were even instances where tomorrow's sale signs were going up tonight while the store was still open.
Communication between management and our team was also pretty poor. Managers didn't seem unified with each other in particular instances, so there was a lot of being told two different things at the same time by two different managers.
I also had "login" problems with my employee number and our scanning device from the beginning. Management continued to assure me the problem would be taken care of, but every time I brought it up, they were surprised that it hadn't already been fixed, and the cycle continued. It was never fixed by the time I left voluntarily.
