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      Kohl's

      Engaged Employer

      Kohl's reviews

      3.3

      53% would recommend to a friend

      (20,287 total reviews)
      avatar

      Michael J. Bender

      61% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      20K reviews
      3.0
      Feb 24, 2011

      Kohl's is a nice place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Associates volunteer program Kohl's care about their customers

      Cons

      Too much emphasis on credit. It seems like it is more important to get credit then to get a satisfy customer. Sometimes very few work hours per week

      5.0
      Feb 21, 2011

      Awesome, fun, would do it all over again

      Store associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Despite being retail, I was hired on as seasonal and loved every bit of it. Moved from replenishment to department associate and loved interacting with the customers. They kept me on after seasonal and I worked all parts of the store, but unfortunately the payroll was running low so they had to cut me. Would definitely go back again for seasonal or when business picks up again. Management is wonderful, the "E3's" show interest in your personal life and love to see you succeed. If you're a silent, quiet kind of person, no--you won't really receive much recognition or get to experience the full benefits of working at Kohl's. However, if you are a people person and are willing to go out of your way just to say "hi" and interact with customers/associates, you will have a lot of fun and be recognized as a person, not just a seasonal associate.

      Cons

      Completing all tasks on only a 4 hour shift would often prove difficult, but management understood that you could only do what time allowed for. Teamwork is key to success.

      1.0
      Feb 20, 2011

      DON'T DO IT! YOU'LL REGRET IT IF YOU DO

      P o s
      Recommend
      CEO approval
      Business Outlook

      Pros

      +Awesome discounts -seriously, only thing I will miss once from this hellhole. +Coworkers +SOME customers +flexible hours for college students

      Cons

      -MANAGEMENT, MANAGEMENT MANAGEMENT. I have had a handful of retail jobs and never have I had such disrespectful, incompetent and just plain rude management! You ask a simple question and you attitude from management. "Can I go on my break, please?" "UGH let me find someone to cover you" (30 min later and nothing). One manager actually has employees run to the starbucks across the street to get her coffee! When you need help dealing with a difficult customer, they do whatever it takes for you to take care it cause god forbid they have to walk from their office to the register. They make you stay after you're scheduled off to finish cleaning your registers. -Management will walk around and they'll see you need help, and just walk past you while you have a line of customers. -Not enough coverage. Im not joking. They scheduled me once on a Saturday form 2 to 6 without any backup. -Customers always right. You have to give to customers every whim. I advise for anyone who is thinking of applying, PLEASE DONT. Unless you really really need it.

      Viewing 20173 - 20175 of 20,287 Reviews
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      ReviewsKohl's reviews

      Glassdoor has 21,458 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.