Kohl's reviews

3.3

53% would recommend to a friend

(20,279 total reviews)
avatar

Michael J. Bender

65% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,279 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
4.0
Oct 13, 2009

Kohls

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It usually has a very friendly environment to work in. There are many areas in which to be promoted. If you work hard and want to move up then you will.

Cons

The management does not always seem competent or care about the employees. This is based on one store though and the managers do have a tendency to move around from year to year.

3.0
Oct 12, 2009
Recommend
CEO approval
Business Outlook

Pros

It was a good job and I learned a lot. You get a lot of experience and responsibility very early in the company.

Cons

It is very hierarchical. I made some big changes to the organization that saved them millions of dollars and was not given a promotion or a bonus at all. In addition my numbers were ten times better than the more "seasoned" analysts and still no bonus or promotion.

1.0
Oct 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Salary was adequate to lure me away from another position.

Cons

Where to start with this company. Lacking in direction and leadership. This place is going down hill in light of the current economy. Very unrealistic/ unobtainable expectations. Not enough staff and will not hire or provide hours to get the jobs done. In my area Kohl's will not even compensate the needed sales associates, cashiers etc. adequately so all the staff leaves for the nearby stores that pay at least $1+ more an hour. Even after they reviewed this and found the huge gap in pay from the competition refused to make any adjustments. So this makes it difficult to obtain and maintain assoc. Upper management constantly changing and implementing new policies for anything and everything. Seems that the right hand does not know what the left hand is doing. Constant e-mails, confrence calls and requests for info(to be written as a report/plan ) to five different disciplines wanting the same info. Such a time waster sitting on a cc listening to the regional vp blab about some policy/thought they will be changing in several days. In the meantime there is not enough staff and ads need to be set, there are not enough cashiers and a whole hoard of customers wanting to be checked out, clothes thrown all over the store and more things occuring than staff in the store to even physically handle. In the meantime when I try to pin down my general manager with a concrete idea of how to get their next unrealistic expectation done. The only great pearl of wisdom he can ever come up with is "whatever it takes to get the job done". Good grief! This sounds like a complete vent at this point and it is I'm so physically exhausted at this point, I'm working 16 hours a day often 6 days a week. This job is not worth it! Needless to say I'm looking for another job, I will gladly accept less pay at the next job if that is what it takes just to get out of this place!

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Glassdoor has 21,448 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.