Kohl's reviews

3.3

53% would recommend to a friend

(20,286 total reviews)
avatar

Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
5.0
Nov 4, 2010

My job at kohls

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a pleasant place to work, there are opportunities for advancement and the management is very good. I love it there.

Cons

Some downsides would be the startout pay and also the drama sometimes between staff members. But there are downsides to any job.

1.0
Nov 4, 2010
Recommend
CEO approval
Business Outlook

Pros

You do get an employee discount on products which was nice (though easy to spend too much of your paycheck there!)

Cons

Cashiers are highly pressured by managers to get customers to apply for Kohl's charge cards. It was so annoying and I hated it. They pay you a small commission for each application you get, usually 50 cents or so. But the pressure was ridiculous; store level managers got pressure from upper management and they had quotas/"goals" for how many applications per day.

4.0
Nov 1, 2010

HI

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working for dynamic (at times) and profitable retailer in a tough market. As a n employee we are sought out by competitors due to the amount of respect that they have in the marketplace

Cons

Corporate culture at HQ is too consultant driven as does not do a good job of listening to ground troops (typical in the industry) Lots of youngsters running things at HQ. They are running into a legal buzz saw in California because of their man hour demands on Associates and Managers. Must be #1 in customer service grading with no staff and oh by the way your credit goals must be met! and why do customers say they can't find any staff to help...

Viewing 20197 - 20199 of 20,286 Reviews

Glassdoor has 21,457 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.