Kohl's reviews

Cashiers are highly pressured by managers to get customers to apply for Kohl's charge cards. It was so annoying and I hated it. They pay you a small commission for each application you get, usually 50 cents or so. But the pressure was ridiculous; store level managers got pressure from upper management and they had quotas/"goals" for how many applications per day.

Corporate culture at HQ is too consultant driven as does not do a good job of listening to ground troops (typical in the industry) Lots of youngsters running things at HQ. They are running into a legal buzz saw in California because of their man hour demands on Associates and Managers. Must be #1 in customer service grading with no staff and oh by the way your credit goals must be met! and why do customers say they can't find any staff to help...