Kohl's reviews

3.3

53% would recommend to a friend

(20,278 total reviews)
avatar

Michael J. Bender

65% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Jun 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Discounts Nice fellow workers (not managers) Pretty good benefits

Cons

Chaotic, one hand doesn't know what the other hand is doing. Extremely poor communication between managers and employees--except when they are demanding that you get customers to open credit card applications. Very sparse coverage on the floor. Lots of cleanup (recovery) with very little time to get it done. Lots of merchandise ends up needlessly on the overcrowded clearance racks because they were too cheap to hire enough employees to get the merchandise back on the floor in a reasonable amount of time. What a waste. The worst thing, though, is getting so few hours and sometimes not even knowing why. Just not a nice place to work. I would not recommend it.

2.0
Jun 7, 2010
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are outstanding. salaried managers get 4 weeks of vacation the first year. The company also has a competitive benefits package. Customer service is a breeze with the yes we can policies.

Cons

Workload does not match payroll. The company has unrealistic time frames for completing company initiatives. Point of sale and floor coverage are inadequate on a daily basis for a high volume store. Unmanned fitting rooms are a constant issue.

4.0
May 29, 2010

Kohl's

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Kohl's like many retailers has a fun atmosphere for it's employees to spend their day to day work experiences and interactions.

Cons

Although there are several recognition programs and advancement opportunities, concrete rewards for a job well done can be hard to come by.

Viewing 20224 - 20226 of 20,278 Reviews

Glassdoor has 21,447 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.