Kohl's reviews

3.4

54% would recommend to a friend

(20,278 total reviews)
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Michael J. Bender

66% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.4 out of 5 stars, based on 20,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
May 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Discount is pretty good - especially if you have a Kohl's charge and get a 30% off coupon in the mail. You can use that in addition to your 15% employee discount and really save. Not a company wide pro - but at my store, other than management, I really work with some nice, fun people.

Cons

Low pay, especially for the amount of work that is piled on you. Some of it is even some serious back-breaking and heavy lifting work. Not easy to do. And it seem each year, heck each month now, they are doing everything they can to cut payroll even more. There's just never enough time to really get anything done. And it's true what everyone has said - all Kohls cares about is getting customers signed up for a Kohls charge. That's all they care about. It's the only thing I ever get praise for. I could spend my entire shift cleaning up a department, getting the clearance perfectly sized and organzied and barely get a shrug from management. However, if I got even one customer signed up for a Kohl's charge, while backing up on registers, they can't give me enough praise. It's so disheartening. And the worst is for the last six months, everytime we have price changes (putting items on clearance) we have to do it from 10 p.m. to 6 a.m., instead of during the day like we used to. I didn't sign up for a graveyard job. It is so hard on me. And sometimes you are even scheduled to come back a few hours later for a closing shift! Sadists!

2.0
Apr 29, 2010
Recommend
CEO approval
Business Outlook

Pros

flexible scheduling. Great coworkers (for the most part) Never a dull day.

Cons

REALLY low pay raises. (my kids get .25 for lunch milk each day) Unmeetable demands on employees. When you schedule one employee for the register, and expect the floor to back up all night.. then don't expect the floor to be clean. This also makes the floor employees irritated with the cashiers for asking for help. The store name shouldn't be KOHL'S it should be "Credit R Us". All they care about is over saturating the market of credit. Who cares about customer service. Our number one employee in credit is given too much praise and thinks she can do what ever she wants in the store. While her customer service is APPAULING! If I was management she would be fired... but bottom line is more important.... ahahaha.

4.0
Apr 24, 2010
Recommend
CEO approval
Business Outlook

Pros

If you like a fast paced environment and are good at multi-tasking Kohl's is a good place to work.

Cons

Not enough sales associates to give the level of customer service that the company expects. Low raises and starting pay.

Viewing 20233 - 20235 of 20,278 Reviews

Glassdoor has 21,447 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.